Great management and innovative culture, but cliquey environment - IT Service Desk Analyst SHI International Employee Review

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people, fast paced environment with a lot of room for innovation, good management

Cons

Work environment is slightly cliquey

Explore other reviews about SHI International

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They treat their employees well for the most part

Cons

Pay can be low at first, but you can earn a lot more eventually

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SHI International Response
2w
Thank you for taking the time to provide your feedback. We are grateful for your five-star review. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many - the people are nice

Cons

Low base pay, poor management, bad career growth. Do not work here unless you want to play the lottery with getting a good team. Horrible benefits for children and new parents.

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SHI International Response
23h
Thank you for sharing your experience and for your kind words about our management team and culture—we’re glad those aspects stood out positively. We appreciate your feedback regarding the work environment. Fostering an inclusive and collaborative culture across all teams remains a priority, and insights like yours help inform our ongoing efforts. If you’re open to sharing more, we welcome your feedback at SHIfeedback@shi.com. Wishing you all the best in your future endeavors.
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