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Samsung Electronics America

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Know The Real Pros & Cons of Working at Samsung - Anonymous employee Samsung Electronics America Employee Review

3.0
Aug 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You're working for one of the most valued and followed brands in the world right now. That leverage alone can take you far, and keep you here for longer than anyone else would be willing to put up with. The diverse roles and job functions you have to perform are only going to serve you well when you leave. You can negotiate a pretty decent compensation package, and they are generous when it comes to healthcare.

Cons

The culture is difficult. Everyone says it when you interview-so believe them. No matter your job, consider it a thankless one. Lots and lots of overlap between departments leads to a lot of confusion about roles and responsibilities and ways of working. This makes your job infinitely harder. There is a significant lack of top down executive support; mentoring, leadership, and collaboration in this company. Korean HQ overrides everything-so be prepared to have something voted down in the 9th hour that you spent 9 months working on because it's a best practice that will move the company forward. YOu'll likely be forced to take 3 steps back. Most of your colleagues put on a happy face, but they are miserable and you will all talk about it every day until each one of you finally starts looking for jobs. They do not promote well from within, and have a bad habit of hiring junior colleagues externally, but giving them titles they aren't prepared enough or experienced enough for. Management style in this building needs a reset and a lot of education on how to empower and support employees. We re-org for the sake of re-org and it's incredibly detrimental to every client, agency, vendor and retailer business relationship you rely on to do your job effectively.

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Samsung Electronics America Response
10y
Thank you for your review. Please know that we appreciate each employee's effort in making Samsung a success. Your feedback will be shared with our leadership team.

Explore other reviews about Samsung Electronics America

5.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

people are nice, work could be tough but not too bad

Cons

work is not organized, too much top down ad hocs

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits - pay $0 a month out of pocket for health insurance and there's a good company match

Cons

Poor direction from management. Disconnect between Korea and US caused constant tension. Korean Business Managers assigned to various divisions are basically spies and everything ultimately goes through them. No work life balance and majority of day spent updating spreadsheets - and they don't allow ChatGPT, Claude, etc to assist with work when it would make work so much easier. Firedrills every day. Recently asked every employee to task out their entire work week and the spreadsheet had to be at least 40 hours. Micromanaged and constant fear of retaliation from upper management. Very little pathways to grow within company but great place to build resume and find a job elsewhere

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