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Samsung Research America

Engaged Employer

Non-Koreans are still not trusted - Anonymous employee Samsung Research America Employee Review

2.0
Jul 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leading-edge company with some very smart people. Fast-paced - the only constant is change. Very proactive in foreseeing and responding to external events - sometimes a little too aggressive in their responses to potential negative events. Have done an excellent job in building the Samsung brand worldwide, especially in the US. Good benefits. Decent salary. Excellent bonus plan that makes up for the somewhat lower salary.

Cons

Korean R&D managers and project leaders in Suwon are still untrusting of their US colleagues, regardless of the US employees' credentials or track record. If you are not Korean, you have to work twice as hard to gain their trust. Even after you think you have their trust, you are typically kept out of the loop on vital information needed to perform your job, out of an abundance of "caution". There is a pervasive culture of mistrust. Some of the Korean project leads have very limited knowledge of English and are simply unable to understand the nuances of email or verbal communications, especially from other companies that Samsung works with. But that does not stop those PLs from reacting to those emails or conversations and making (potentially harmful) strategic decisions, based on their erroneous understanding of the content. Unprofessional (and sometimes vindictive) behavior, politics and nepotism rule the day - if you are Korean, you are always correct; if you are Korean, you will always have a project; if you are Korean, you are able to circumvent travel policy with impunity, and so on and so forth. On the other hand, if you are non-Korean, you are only as good as your current project. Once your current project is over, the slate is wiped clean and you have to start all over again. In other words, non-Korean full-time employees are effectively treated as contractors, especially in the R&D organization. Your track record on your prior projects, however brilliant, means nothing. Your current job grade and title, that you have worked hard to earn, mean nothing. This myopic view is prevalent in all areas of R&D. Non-Korean R&D managers and employees who learn to tow the line, blindly play "yes-man" to everything handed down from Suwon, are likely to thrive. Others, who try to apply their independent thought processes, and are foolhardy enough to exhibit signs of having a spine, are unlikely to last very long.

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Samsung Research America Response
9y
Thank you for your feedback. I am sorry to hear about your disappointing experience with some of our Korean project leads. Your description of our office culture and performance standards certainly does not align with what we expect from our team. We are constantly working to build a collaborative and inclusive environment but after your feedback I realize that we still have areas to improve on.

Explore other reviews about Samsung Research America

5.0
May 23, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Samsung is a place where you grow quickly — sometimes because you want to, sometimes because you have to. The pace is intense, but the learning curve is unmatched. The people are smart, driven, and genuinely care about building great products. The cross‑cultural environment can be challenging at times, but it also makes you a stronger communicator and operator. If you’re adaptable, curious, and energized by global teamwork, you’ll thrive here.

Cons

Priorities can shift overnight, and you need to be comfortable with constant change. Meetings with Korea can stretch your day. Some teams still operate with a top‑down culture, which may feel rigid if you’re used to Silicon Valley‑style autonomy.

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Samsung Research America Response
1w
Hello, Thank you for your feedback. We always strive to create an environment where employees can grow and learn. We believe that building a truly global workplace helps make our products even more innovative. We are thrilled to learn that you find working at SRA valuable and energizing. Best regards, SRA People Team
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Folks are often respectful but very stressed beneath the surface. Good coffee machines.

Cons

Terrible culture. No direction. Everyone is trying to justify their existence. Unfortunately, go/no go decisions are made top down, and top often means HQ. Very cold. You can get fired a random morning despite stellar performance. Always working toward a PowerPoint to show you’re not useless. Always in a rush, always org shifts, always budget cuts, always catching up at night. Disdain is rampant. The worst culture I’ve ever set foot on. Folks from other SV companies regret moving here.

2
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Samsung Research America Response
1w
Hello, Thank you for sharing your feedback. We understand the depth of your concerns regarding the company culture, direction, and work environment. Your experience is important to us, and we take these issues seriously. We are committed to fostering a more supportive, transparent, and collaborative culture. We will work to improve communication, provide clearer direction, and ensure that all employees feel valued and secure in their roles. Your input is crucial in helping us identify areas for improvement. Best regards, SRA People Team
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