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Samsung Research America

Engaged Employer

Samsung Research America reviews

3.4

63% would recommend to a friend

(518 total reviews)
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Wonil Roh

81% approve of CEO

40% positive business outlook

Samsung Research America has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samsung Research America employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

518 reviews
1.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay (see cons on why the pay is good), cheap food.

Cons

Where do I begin? I could write a book. They lied to me about the culture when I referenced Glassdoor reviews. They lied to me about projects and priorities. The day I walked in to work on Day 1 it's nothing like I was promised. The world is controlled by clueless Koreans. They don't know jack about product development. There is no process for decision making. It random at best. The so called "top management" gets hired for 2 years at a time. So they just do whatever to keep extending their tenure. There is no rationale behind anything. No trust. No empathy. No nothing. I mean literally nothing. The result is people work there only for the money. No one has any passion for the product or customer or company whatsoever. They have to pay people a ton of money to put up with this and it's not necessarily a good thing. This place is full incompetent people and incompetent processes. I wonder how they're managing to sell products. I hear horror stories of racial discrimination from other employees. I wish I hadn't joined Samsung. Don't kill your career. You will be humiliated to the core. Don't sell your soul.

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Samsung Research America Response
9y
These are very serious and troubling allegations. While this review is not representative of our culture, I take this allegation very seriously. Making sure we have a safe and supportive workplace is our top priority, and it would be helpful if you will confidentially contact me or our legal team.
1.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive salary & benefits...not much else

Cons

So much turnover at every level of the company. No leadership or vision. All about superficial appearances. The few labs I interacted with who seemed to be doing well independently from the HQ chaos eventually have all folded or disbanded. Only men in leadership positions. Only Yes Men are promoted. Constant reshuffling every year to avoid accountability. Clash of cultures between Korea and America. Samsung isn't interested in the long term development of global employees, only uses satellite labs to train employees back at HQ. Working here is in violation of your soul. Don't do it!!!!

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Samsung Research America Response
9y
Thank you for the review. I am disappointed to hear about your troubling experience with HQ in South Korea. We are constantly working to improve communications between our U.S. and Korean offices. SRA is committed to driving new innovation and investing in our talent. Therefore, I am sorry that you have not had this experience. We are working very hard to bridge the cultural differences you have described.
2.0
Jul 5, 2016

Non-Koreans are still not trusted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leading-edge company with some very smart people. Fast-paced - the only constant is change. Very proactive in foreseeing and responding to external events - sometimes a little too aggressive in their responses to potential negative events. Have done an excellent job in building the Samsung brand worldwide, especially in the US. Good benefits. Decent salary. Excellent bonus plan that makes up for the somewhat lower salary.

Cons

Korean R&D managers and project leaders in Suwon are still untrusting of their US colleagues, regardless of the US employees' credentials or track record. If you are not Korean, you have to work twice as hard to gain their trust. Even after you think you have their trust, you are typically kept out of the loop on vital information needed to perform your job, out of an abundance of "caution". There is a pervasive culture of mistrust. Some of the Korean project leads have very limited knowledge of English and are simply unable to understand the nuances of email or verbal communications, especially from other companies that Samsung works with. But that does not stop those PLs from reacting to those emails or conversations and making (potentially harmful) strategic decisions, based on their erroneous understanding of the content. Unprofessional (and sometimes vindictive) behavior, politics and nepotism rule the day - if you are Korean, you are always correct; if you are Korean, you will always have a project; if you are Korean, you are able to circumvent travel policy with impunity, and so on and so forth. On the other hand, if you are non-Korean, you are only as good as your current project. Once your current project is over, the slate is wiped clean and you have to start all over again. In other words, non-Korean full-time employees are effectively treated as contractors, especially in the R&D organization. Your track record on your prior projects, however brilliant, means nothing. Your current job grade and title, that you have worked hard to earn, mean nothing. This myopic view is prevalent in all areas of R&D. Non-Korean R&D managers and employees who learn to tow the line, blindly play "yes-man" to everything handed down from Suwon, are likely to thrive. Others, who try to apply their independent thought processes, and are foolhardy enough to exhibit signs of having a spine, are unlikely to last very long.

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Samsung Research America Response
9y
Thank you for your feedback. I am sorry to hear about your disappointing experience with some of our Korean project leads. Your description of our office culture and performance standards certainly does not align with what we expect from our team. We are constantly working to build a collaborative and inclusive environment but after your feedback I realize that we still have areas to improve on.
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Glassdoor has 722 Samsung Research America reviews submitted anonymously by Samsung Research America employees. Read employee reviews and ratings on Glassdoor to decide if Samsung Research America is right for you.