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      Shields Health Solutions

      Engaged Employer

      Shields Health Solutions reviews

      Great benefits but lacking support and team culture - Anonymous employee Shields Health Solutions Employee Review

      1.0
      May 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits and learning the system is easy

      Cons

      As someone who is brand new to the job, my hope was to feel supported and welcomed by the team, but sadly that has not been my experience. From day one, I often felt excluded and not truly part of the team environment. There is a lot of gossip and assumptions made about me, including situation where I was blamed for things I did not do. Instead of feeling heard or supported, it felt like management sided with certain employees without fully understanding the situation. I work hard, stay professional, and genuinely try my best every day, but I do not feel appreciated or recognized for my effort. A positive and respectful workplace culture makes a huge difference, especially for new employees, and I hope improvements can be made in how team members are treated and supported.

      avatar
      Shields Health Solutions Response
      1w
      Thank you for bringing this feedback forward. We recognize how important a supportive and inclusive team environment is, especially for new employees, and we appreciate you highlighting areas where we can continue to improve. Feedback like this helps us focus on strengthening communication, recognition, and overall team culture.

      Explore other reviews about Shields Health Solutions

      5.0
      Jun 9, 2026
      Patient service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and the job is work from home.

      Cons

      Nothing to complain about yet.

      1.0
      Apr 1, 2026
      Prior authorization
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Offers remote work (you can experience the chaos from the comfort of your home) • Strong “positive culture” messaging—excellent at presenting an amazing workplace • Friendly coworkers (everyone is nice… right up until your last day) • Leadership is very confident (even when they’re still figuring things out in real time) • Training is provided (you’ll quickly learn how much you can teach yourself) • Lots of check-ins where they ask how to support you (execution may vary) • Great place to build resilience and adaptability

      Cons

      • “We’re like family” energy—supportive until decisions are made behind the scenes • Communication can feel unclear or inconsistent depending on management • Expectations vs reality can be very different after onboarding • Training may not fully prepare you for actual day-to-day responsibilities • Performance feedback can be vague (“you’re doing fine” → sudden shift) • Management may rely on you to identify your own gaps without much structured guidance • Taking certain internal options (like leave or HR discussions) can feel risky depending on the situation • Job stability can feel uncertain at times

      avatar
      Shields Health Solutions Response
      1mo
      Thank you for taking the time to share your perspective. We appreciate hearing both what worked well for you and where you felt improvements could be made on our end. As an organization, we are continuously reviewing our communication, training, and management practices to better support employees throughout their time with us. Feedback like this helps inform that effort. We wish you the best in your next chapter.
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