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      Simply Business

      Engaged Employer

      Simply Business reviews

      From 5 Stars to 0 Stars - Anonymous employee Simply Business Employee Review

      1.0
      Jul 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO - as long as you don't work in a customer facing role. It's a job.

      Cons

      Executive leadership there are first time executive leaders with no experience in their roles, but loads of awful leadership habits they're importing from previous companies. The amazing almost too good to be true culture died quickly with the hiring of the new CEO and everyone they hired now everyone is miserable and pointing fingers everywhere. There has been a wave of longstanding employees and leaders who have fled the company. Most of those still there are looking for a way out and will be gone as soon as they find one. Broken promises from leadership on return to office, a promise of once per month turned to 2 then 4 then 8. No reasoning just angry responses of my way or the highway.

      avatar
      Simply Business Response
      10mo
      We appreciate you sharing your feedback and are sorry to hear about your concerns regarding our culture. We truly believe that our unique, community-focused culture is vital to our success. Part of that culture is coming together for moments that matter. We understand that preferences vary, but we feel that visiting our hubs 8 times a month strikes the right balance between offering flexibility and providing frequent opportunities for us to connect. We also know that to grow as a company, which we are, there has to be some level of change. We believe our leadership has pushed for changes that will ultimately position Simply Business to succeed. We would welcome a conversation to discuss your feedback in more detail.

      Explore other reviews about Simply Business

      5.0
      May 18, 2026
      Quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      none, generally a very good company to work for

      avatar
      Simply Business Response
      2w
      Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
      2.0
      May 13, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and vacation time....

      Cons

      Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

      3
      avatar
      Simply Business Response
      3w
      Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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