Simply Business reviews

3.6

62% would recommend to a friend

(305 total reviews)
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David Summers

78% approve of CEO

61% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
1.0
May 29, 2021

A sexist culture

Recommend
CEO approval
Business Outlook

Pros

- Emphasis on ethical corporate impact and charitable giving - Generous time off/vacation policies - Great employee support through the COVID pandemic - A good place to coast

Cons

- The most extreme boys club culture I've ever seen. In engineering, expect to hear about applications named 'X Rated', 'Peep Show', and 'Daddy Talk'. - Boring work. There's a lot of data entry and grunt work and leadership does not invest in improving developer experience. - No performance review process and very limited opportunity for growth or promotion in engineering. There is friction for everyone but for women there is an outright glass ceiling. - Pay is low for market. - Not a good place for anyone with ambition.

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Simply Business Response
5y
Thank you for taking the time to share your reflections and experiences. We value your feedback and take it seriously as we strive to build the most inclusive, fair SB possible. Your statements are disheartening as they are directly opposed to our core DEI commitments, which were established with the help of our employee-led Networks. In addition to sharing on Glassdoor, we’d welcome a conversation if you ever feel comfortable doing so. We want SB to be a place where people feel included and able to be their authentic self. What's more, we want people to feel challenged, excited, and able to grow, as ‘learning’ is one of our core values. We're hugely proud of our industry-leading employee engagement score, but we recognize that there’s always room for improvement and will keep your feedback in mind as our team continues to build on the existing development opportunities, resources and career journeys within SB. Thanks again for your feedback, and please do reach out to one of the team if you’d like to discuss any of these points further – our door’s always open.
2.0
Dec 4, 2022
Recommend
CEO approval
Business Outlook

Pros

* Great work life balance * Coworkers are great (some fantastic minds there!) * Generous time off policy * A relaxed place to coast. * Easy on-call support

Cons

* There was a rumbling within the company at one point that people were posting fake positive reviews on Glassdoor. These rumors were ultimately dismissed by management. Not sure the full story there but that's something to think about. * Raises are extremely hard to come by * Well known that it's notoriously hard to get promotions here * Getting promoted into a role with much more responsibility comes with a laughable raise. * High up management is pretty bad. They talk a lot without actions. Although, they're definitely very skilled at engaging in office politics discourse. They're able to diffuse situations with no action items most times * Extremely hard to get things changed / your voice heard. * Sexist application names as mentioned in another review - ('x-rated', 'peep show', 'daddy talk', etc). I think most of these have been renamed at this point, but have existed for quite some time under these names. * Weird office politics popped up occasionally throughout my stay * The problem domain is very boring IMO, often times software engineers are tasked with manual entry. * Interesting products/features are extremely hard to come by at this company.

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Simply Business Response
3y
Thank you for taking the time to share your reflections and experiences during your time at Simply Business. We value your feedback and take it seriously as we strive to build the most inclusive, equative, and fair environment here at SB. As we continue to grow our US business, we are regularly assessing our compensation, benefits, and internal mobility, to ensure we are supporting the growth and development of our valued employees. Thanks again for your feedback, and if you would like to discuss these points further- our door is always open.
1.0
Jul 9, 2025

From 5 Stars to 0 Stars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO - as long as you don't work in a customer facing role. It's a job.

Cons

Executive leadership there are first time executive leaders with no experience in their roles, but loads of awful leadership habits they're importing from previous companies. The amazing almost too good to be true culture died quickly with the hiring of the new CEO and everyone they hired now everyone is miserable and pointing fingers everywhere. There has been a wave of longstanding employees and leaders who have fled the company. Most of those still there are looking for a way out and will be gone as soon as they find one. Broken promises from leadership on return to office, a promise of once per month turned to 2 then 4 then 8. No reasoning just angry responses of my way or the highway.

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Simply Business Response
10mo
We appreciate you sharing your feedback and are sorry to hear about your concerns regarding our culture. We truly believe that our unique, community-focused culture is vital to our success. Part of that culture is coming together for moments that matter. We understand that preferences vary, but we feel that visiting our hubs 8 times a month strikes the right balance between offering flexibility and providing frequent opportunities for us to connect. We also know that to grow as a company, which we are, there has to be some level of change. We believe our leadership has pushed for changes that will ultimately position Simply Business to succeed. We would welcome a conversation to discuss your feedback in more detail.
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Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.