Strong team and good product, but tough work-life balance - Anonymous employee SmarterDx Employee Review

What happens when health tech is physician founded, hires incredibly well, and solves actual problems with AI? You get SmarterDx. - Remote first - Competitive Salary - Unlimited PTO - Engaging Work - Exceptional Leadership

PE shuffling around companies and jockeying to get their money out is distracting (google Thoreau) to SmarterDx's core mission.

The office had decent coffee machines, and there were a few people who tried to show up on time when circumstances allowed it.

- Spent well over a year watching the same meetings repeat because no one could clearly define ownership pr responsibility - Problems were routinely left unaddressed as if ignoring them would somehow make them disappear - Direction would be given early in the week only to be completely reversed shortly after, leaving no stable path forward - Critical information was scattered across Slack messages, email drafts, and random conversations, making it impossible to track what was actually correct - Onboarding was disorganized and confusing, offering little connection between documentation and real work - Every task took far longer than necessary because nothing was clearly defined or consistently followed