Beware of Bulk Good Reviews - Anonymous employee SonderMind Employee Review

1.0
Jan 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice swag they send out, mental health benefits are covered 100%

Cons

Yikes - it’s painfully obvious that when good reviews come in, they are either from therapists (these are 1099s and don’t actually know the ins and outs of company practices) or from upper mgmt trying to save face. You laid people off before Christmas after acquiring a company months before and knew you’d be doing layoffs during the time of acquisition! Immediately started posting for new roles two weeks after the layoffs, and Mark held an all hands for the remainder of the staff which was essentially an hour of gaslighting and “I’m sorry you feel that way” talk. If you are looking to work here please be cautious of this company! Make sure to ask about churn, culture, growth, and how they differ from Better help in regards to patient safety and billing mishaps. The mission is often what sells people but it’s heartbreaking to work for predatory dudes who only care about conversion and prioritizing their psychiatrist buddies caseloads over actual psychiatrists who have capacity to take new patients on.

Explore other reviews about SonderMind

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

SonderMind has been one of the best work environments I have experienced in my 23-year career. The company genuinely cares about employee well-being, ensures employees are recognized for their contributions, and fosters a culture of respect among colleagues—something I have never experienced to this degree in any prior workplace.

Cons

I genuinely cannot identify any cons of working at SonderMind.

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SonderMind Response
2mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had an amazing experience working at SonderMind. The company genuinely values its employees and fosters a strong sense of teamwork and collaboration. Leadership consistently demonstrates that employee voices matter by actively listening to feedback and quickly implementing meaningful changes. It creates an environment where team members feel respected, supported, and empowered to do their best work. One of the most impactful aspects of working at SonderMind is the intentional investment in leadership and team connection. Bringing leaders together annually strengthens collaboration, builds camaraderie, and reinforces a unified mission. Throughout my professional career, this has been my best overall work experience, and it is clear that SonderMind prioritizes both employee well-being and organizational growth.

Cons

While my overall experience at SonderMind has been very positive, the company is growing and evolving quickly, which can sometimes mean processes and workflows change frequently. This requires employees to remain flexible and adaptable as new systems and structures are implemented. Additionally, because the organization is highly mission-driven and fast-paced, workloads can occasionally feel demanding during periods of growth or transition. However, leadership is typically receptive to feedback and works to address challenges as they arise.

avatar
SonderMind Response
2mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
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