Churn and Burn Culture - Academic Counselor South University Employee Review

- Leadership feels disconnected from the day to day reality of the role. - They ask for feedback, but nothing changes. - Workload keeps increasing but pay and support don't follow. - Advising absorbs many gaps from other depts. - Accountability is limited, issues get passed around. - High pressure, constant scrutiny. - Disorganized processes and poor communication. - Very strong emphasis on enrollment and metrics but doesn't translate to student success. - Burnout is common and people don't stay.