Supportive management but long hours and unpredictability - Admissions Representative South University Employee Review

Several opportunities for continued developed

They have not updated the content of courses, so there is no strategy to incorporate AI into the online learning platform.

- Remote work - Supporting students can be rewarding

- Leadership feels disconnected from the day to day reality of the role. - They ask for feedback, but nothing changes. - Workload keeps increasing but pay and support don't follow. - Advising absorbs many gaps from other depts. - Accountability is limited, issues get passed around. - High pressure, constant scrutiny. - Disorganized processes and poor communication. - Very strong emphasis on enrollment and metrics but doesn't translate to student success. - Burnout is common and people don't stay.