Long days, hard work, but can make really good money - Design Consultant System Pavers Employee Review

4.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

There are multiple people in the office that make +100k/yr. Quarterly incentive trips and a monthly cash bonus keep you motivated. If you're performing/selling, your manager feeds you leads and if you're not, your leads slow until you your closing percentage comes back up. It's not your normal "in home" sales job that if you don't get the sale your first visit the deal is done, they're looking for ideas for their space. About 40% of our sales come from callbacks. You get really invested in your projects and it's always great to see the finished product installed. Seem to hire fun people. Everyone on the sales floor seems to get along and enjoy working together.

Cons

Can go on streaks of crap leads and make no money. Once you sell it, you have to stay involved through entire install, as construction can take from your commissions for things you miss on jobs(measuring off, extra work needed, missed sprinklers to remove ect)... That's annoying, adds STRESS, and ultimately keeps you from doing what you were hired to do.. sell! Commission structure has had some changes over the past year. They are rewarding top performers more, but if they continue to raise product prices and make higher reach goals, they could push away a good portion of the sales team.

Explore other reviews about System Pavers

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing Work/life balance Great money

Cons

Fully commission Slow during the cold months

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many pros, it's a CA company run by PI firm which is a negative in itself.

Cons

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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