System Pavers reviews

3.3

54% would recommend to a friend

(197 total reviews)
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Larry Green

Not enough data to show CEO approval

59% positive business outlook

System Pavers has an employee rating of 3.3 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The System Pavers employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

197 reviews
4.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

There are multiple people in the office that make +100k/yr. Quarterly incentive trips and a monthly cash bonus keep you motivated. If you're performing/selling, your manager feeds you leads and if you're not, your leads slow until you your closing percentage comes back up. It's not your normal "in home" sales job that if you don't get the sale your first visit the deal is done, they're looking for ideas for their space. About 40% of our sales come from callbacks. You get really invested in your projects and it's always great to see the finished product installed. Seem to hire fun people. Everyone on the sales floor seems to get along and enjoy working together.

Cons

Can go on streaks of crap leads and make no money. Once you sell it, you have to stay involved through entire install, as construction can take from your commissions for things you miss on jobs(measuring off, extra work needed, missed sprinklers to remove ect)... That's annoying, adds STRESS, and ultimately keeps you from doing what you were hired to do.. sell! Commission structure has had some changes over the past year. They are rewarding top performers more, but if they continue to raise product prices and make higher reach goals, they could push away a good portion of the sales team.

1.0
Apr 25, 2020

Don't waste your valuable time.

Recommend
CEO approval
Business Outlook

Pros

Mostly and organized company that is in a interesting industry but....

Cons

They are teaching you sales techniques from the 80's. It does NOT work in today's world. The worst part is that their pricing structure for outside patio design is typically DOUBLE the competition. Double. And there is A LOT of competition. You will drive and work so very hard, and with great intentions. Then your customers will look at you like you have 3 heads because the other bids they got are SO SO much lower. Luckily most customers are nice and simply say "we'll have to think about it" as they recover from their wooziness after seeing the price. If you give this kind of feedback to the company, they will tell you to try harder and sell harder, follow the "System" and you will have success. Unfortunately, the "System" is not honest and not in the best interest of the homeowner. It is however in the best interest of the owner's ever-greedy pockets. The owners are very nice as long as you produce. Unfortunately, your production is taking advantage of nice people looking to update their outdoor living space. Wake up System Pavers. The is just not how the world works today. People are savvy and will not pay 30-50% more. Would you?! SAVING THE BEST FOR LAST ----- A lot of the positive reviews on Glassdoor are because they make you write a positive review while you are working there!!!! Yep, wow, and true!

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System Pavers Response
6y
Your review is surprising as you say you were with us for over 3 years. We are sorry that after 3 years you have left with such as poor opinion of us and what we do. I know for a fact, that System Pavers strives to be better for our employees and our customers on a daily basis. That is what motivates the owners of the company, not greed as you say. Our Mission statement says, “…we are committed to inspiring, creating and building beautiful, functional and enduring projects for our Customers,” and that is what has, and will continue to keep us in business. I’d like to respond to your comment on our sales techniques, since you were here for 3 years, you saw firsthand the evolution our sales process has gone through. Our forward thinking and constant desire to improve and evolve is what has built such a strong customer base over the last 27 years. To say we are double the price than our competition is just not accurate. We are slightly higher in price but we provide so much more to our customers than the competition. Our competition does not employ construction staff like we do to ensure quality. We have a construction team that is on each job that constantly strive for perfection. We have been in business for 27 years so our customers can be assured that if they need a repair whether the job went in 15 years ago, or 15 years from now, we are in business to address their needs. That is the value we bring and our customers benefit from. I especially want to correct you on your last statement. We have never forced anyone to write a review or had any input into what someone might want to write on this website. Our reviews are our employees words and no one is ever “made” to write one. We appreciate feedback. It gives us a chance to hear what our employees have to say and learn from it. For that, we appreciate your review.
1.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I have sat here for 30 minutes and can not think of one thing that was a positive. The best thing I learned from working there was how not to do things in every aspect of paver construction.

Cons

They expect you to close 30% of the leads they give you regardless of the quality of the lead. The majority of there leads are crap and in order to keep a 30% closing rate you must self generate leads. Their prices are at a minimum 20% higher than their competitors and their quality of work is dreadful, so it is a hard sale (Just look at Yelp). There is an ongoing joke in the office that they are a revolving door for employees and it is an absolute reality. If you sale a job the management will treat you like a human, but if you don't sale for a few days or a week, they will treat you like a pariah. I don't recommend this company to my worst enemy.

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Glassdoor has 200 System Pavers reviews submitted anonymously by System Pavers employees. Read employee reviews and ratings on Glassdoor to decide if System Pavers is right for you.