No Regard for Mental Health or well-being of staff! - Therapist Talkiatry Employee Review

1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote Position. No other comments

Cons

Extremely high burnout. Caseloads are extreme. 45 client a week. Clinical staff are loaded with back to back sessions! No breaks! Lunch is considered admin time! Studies indicate case load over 25 clients a week results in clinician burnout. For a company that promotes mental health, it does not have an regard for the well-being of staff or clients. Unable to be clinically effective due to no breaks, high caseloads and exhaustion! Up til midnight every night working on notes! Constantly threatened about notes. Supervision is punitive and expects you to retain clients (keep them sick and dependent). If patients are not good fit, it's clinicians fault. Expects you to treat disorders you are not clinically competent in - (in this case your could lose your license). Dinosaur EMR. Clients getting charged after being told they accept their insurance. If not paid goes right in collections. No promotion from within. More concerned about bonus pay which is very unreasonable and more clients. Note: We are already over utilized and you expect more!

avatar
Talkiatry Response
2y
Hello and thank you for your taking the time to share your experience with us. We are highly committed to ensuring a positive and productive environment to our providers and patients alike. Our therapists play a crucial role in our mission to improve access to high quality behavioral healthcare, across the country- rest assured our goal is to see our patients improve and thrive. We strive to offer our providers a highly rewarding experience, which includes seeing up to around 35 patients a week for one-hour long visits. Please work with your leadership team to ensure your schedule is structured properly.

Explore other reviews about Talkiatry

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The leadership here is phenomenal. They strive to make sure that you are the best clinician. I love the self-scheduling as long as you stay within the full time requirement.

Cons

Half the salary is based on patients seen so no shows and call outs can hit your salary hard for a month

1
2.0
Mar 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely Benefits are decent with matching HSA and retirement.

Cons

HORRIBLE PAY! $18-$18.90 hourly for a patient care coordinator( PCC) No where near amount should be paying a person to live! Over worked with constant messages from providers to call patients who are late for appointments. Non stop troubleshooting for all patients to get into appointments. Again, tech issues daily! Constant technical issues daily. No real communication with other departments especially when updates or changes to programs change that are used daily. Outsourcing to other countries that should not be helping patients with mental health issues. Constant changes daily. Micromanaging growing with daily changes for metrics. Very long wordy instructions for everything. Nothing is ever straightforward and to the point. Meetings you’re made to feel like you’re in school and called out by name to answer question of what was just covered in an adult meeting. Not treated like an adult human being. Your own mental health will suffer with everything put upon you to do.

3
See reviews by: Helpful|Rating|Date|All