Company has grown way too top-heavy. The marketing approaches are undermining the integrity of the clinicians and people are routinely censored for speaking up and voicing dissent with the C-suite folks. The focus is on getting people in the door and not on sustainability. The lack of admin support and myriad billing issues make it difficult for patients and clinicians to maintain long-term treatment relationships. They initially promised a cap of 3 to 4 new patients a day, which was quickly raised to 6 new intakes per day. This is not quality care for anyone and a sure recipe for a burnout. Patients are often surprised by large bills since initial screening is lacking and short cuts are taken to have people seen quickly. The base salary is shockingly low, and the incentivization model is lacking in transparency and almost impossible to sustain if you ever want to take a vacation, day off, or just not see back to back patients all day every day. Company promises to be different than the current existing profit driven models and it sounds like it started out that way with more equitable pay for the people actually bringing the money in i.e. the psychiatrists. Over time, the admin staff has grown in volume and profit, while the already low base salaries have actually decreased and incentivized pay is even harder to obtain and sustain. It’s a good idea and mission statement. However, it doesn’t work if your staff is not treated well. It becomes an unhealthy model for the Psychiatrist, which is not good for anyone. You can do better. Be a little less focused on your own incomes, share a little more of the profits, give time off without impacting salary, so it is truly time off. Be a part of the solution, honor your original agreements and intentions. No one, I mean no one doesn’t see you.
