Glad I Left! - Assistant General Manager of Fitness The Bay Club Employee Review

1.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

I met some of my best friends while working at the Bay Club. Free membership

Cons

The Bay Club used to be a great place to work but it changed. I used to feel appreciated and valued but it turned into a company that was all about the money and profits; even if it meant doing some unethical things to the loyal members and the staff. I was working myself to the point of being unhealthy and it was taking a toll on my personal life and quality of life. I was coming home exhausted after a 10+ hour day (excluding commute time), continuing to work from home (as strongly recommended from senior management), then going back to work and being told that, "we need more INTENSITY from you!" and "stop being so lackadaisical" even though I was working harder then I ever had. As a salaried manager, my hourly wage worked down to below minimum wage if I did the math for the hours I was actually working. To sum it all up: overworked, underappreciated, underpaid, unrealistic expectations then criticized when not achieved.

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The Bay Club Response
4y
Thank you for your candid feedback. We are sorry to hear about your feelings regarding your Bay Club experience. Specifically, we know the past 17 months of the pandemic have been extremely challenging for our associates and members as we continue to fight to keep our business viable. Amidst the challenges, we do our best to encourage work/life balance for all of our associates. I am sorry this was not your experience. Additionally, the comments you shared regarding unethical action towards members and associates are concerning. We would like to learn more about what you are suggesting and hope that you will reach out to us to discuss further. Please contact us at HR@bayclubs.com. Thank you for your years of service with us and we hope that you will continue to have dialogue with us regarding your concerns.

Explore other reviews about The Bay Club

5.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's something special about working for a company that fosters a healthy active lifestyles and building community. The people here are what make it truly unique. The environment is innovative, and the company's rapid growth means you're constantly exposed to new challenges and opportunities to make an impact. If you thrive in a fast-paced, ever-evolving environment, this place will energize you.

Cons

If you need a lot of structure or predictability, it may not be the right fit.

2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong Team Culture: The coworkers are the highlight of the company. It’s a group of genuinely hard workers who are always willing to help. - High-Energy Environment: The pace is fast, but you never feel isolated because there is a lot of support from the people around you along the way. - Fair Expense Reimbursement: The company is good about reimbursing for miles driven and providing stipends for employee use of internet and cell phones, which is a helpful and appreciated perk.

Cons

- Stagnant Compensation: I have not received a pay increase in 3 years. With the cost of living rising rapidly, the lack of merit-based raises makes it difficult to stay long-term. - Visibility over Performance: Career growth and raises seem to depend more on how much "visibility" you have with leadership rather than the actual quality of your work. If you aren't constantly in the spotlight, your contributions are easily overlooked. - Unmet Benefit Promises: When I started, there was an expectation of certain benefits and company assets as the organization grew. However, after 4 years, many of these have not materialized for my role, which makes it feel like the initial promises haven't been kept. - Professional Standstill: Despite the company’s growth, there are very few actual growth opportunities for long-term employees. It is disheartening to feel stuck in the same place for years while the company continues to scale.

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