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The Stepping Stones Group

Engaged Employer

Misleading Cheerleading management - Client Service Coordinator (CSC) The Stepping Stones Group Employee Review

2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Genuinely nice people, seems like a good company!

Cons

Also the nice people! too nice. Everyone grins & bears it, while every day is “Happy whatever-day-of-the-week it is!!!” tastes like Prozac. The constant rah-rah / cheerleading noises coming from management -despite not hitting goals- gets old real fast. There’s no urgency to help employees proactively get better, just “hit your dials” and “let us know if you need anything!” So lazy. The commission structure and sales-type incentives are nonexistent. No contests, no fun money being offered up. Do not expect more than “prizes” like cookies and tshirts, or $20 to Amazon, after you’ve busted your butt and uncovered 10+ new opportunities that week- bc recruiters can hardly fill the positions that are uncovered. And unless your job orders take priority, you won’t see a DIME until they do fill. This is essentially saying the opportunities you uncover are worthless until they are able to actually close them. There is currently no way of attributing CSC’s efforts in their CRM. Everyone else has this. Except Sales Coordinators, who have to manually keep track of all their own contributions in excel and by double-triple checking to see if their orders were filled. woohoo! Honestly it feels like they designed this position to purposefully neglect it. Legacy AE’s are too busy with their own territories to bother with any type of mentoring — and why would they? they’re cozy. Management’s philosophy on time-management consists of endless morning meetings all week and then collective scratching of heads when goal isn’t hit by Friday afternoon- AND THATS when they expect everyone to start working harder! Lol (example- Friday - 4:45PM - gchat: “alright team, let’s have an impromptu meeting to see who’s still paying attention!”) SMH It’s no wonder, with all these recent mergers and acquisitions boosting their stock portfolio, this company has lost what little soul it had. They’re actively trying to get bought out and it shows.

Explore other reviews about The Stepping Stones Group

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

very friendly staffing specialist and very professional and supportive

Cons

out of the control of the company but contracts can get cancelled if there are not enough students to provide services for and all other contracts are filled

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The Stepping Stones Group Response
1w
Thank you for your kind words and recommendation. We're thrilled to hear that you had such a positive experience with our team and felt supported throughout your assignment. We appreciate your understanding of the factors that can affect contract availability and are grateful for the opportunity to have worked with you.
4.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge library of continuing education that counts towards licensure. Easy reimbursement for cross-state licensure and background checks for new employment. They have a large network of contracts across the country. They work quickly to find you a position and make things right if a contract falls through. I was given hiring bonuses to keep me afloat financially before my contract even started because my initial contract fell through. They have the option to spread your yearly pay across the summer and school holidays.

Cons

Benefits are kinda pricey, and coverage isn't the best. The retirement plans don't match contributions at all. There is a lot of stress in keeping a contract because a school district can decide at any time to stop using contractors for their district, which makes things very stressful.

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The Stepping Stones Group Response
1mo
Thank you for your detailed feedback. We’re glad to hear you’ve found value in our CEU offerings, support during placement, and flexibility in pay options. We understand your concerns around benefits and contract stability, and we appreciate you sharing your perspective as we continue working to improve the overall experience for our clinicians.
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