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The UPS Store

Part of UPS

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Warning to potential owners in Florida - Owner-Operator The UPS Store Employee Review

2.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to establish ongoing customer relationships. Diversity of revenue streams helps to equalize sales peaks and valleys.

Cons

You can't count on the franchise area office in Florida to provide any assistance to new franchisees. It seems as though their motto is "You Owe Us; We Don't Owe You Anything," even though they take a good chunk of your monthly royalty fee. Further, our experience with the local organization when we sold the business in early 2018 was that, after more than 10 months, we cannot get a final accounting of disbursements and ending balance in the escrow account which was withheld from us and, technically, is our money not theirs. Regrettably, we could not recommend buying a franchise in Florida.

Explore other reviews about The UPS Store

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-Paced friendly environment for first job

Cons

No room for upward promotion

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They were willing to grow my skills and teach me a decent amount about all things print. They reliably gave me 40 hours of work. Day to day was mostly self managed, so they trusted you if you were competent.

Cons

Ownership was incredibly cheap. I was promised raises as print expanded, that was certainly not the case and when i brought that up I already knew what the answer would be. I had to beg for an upgrade to our print facilities that only came at the expense of losing an assistant to help with print. Overall ownership lacked willingness to spend money to make money. Despite losing an assistant I received no raise and workload only continued to get piled on as other aspects of print got given to me until I was essentially a one man team.

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