Inside the padded walls of the blue box... - Merchandising Manager Tiffany & Co. Employee Review

2.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, corporate office is new and in a nice location,

Cons

The first years of my career at Tiffany under Mike Kowalski were amazing. I had exceptional management and a steady career progression. Once Mike retired the new leadership destroyed the company culture and rejected tenured employees. New management is awful and they do not respect their employees. The work-life balance disappeared and it was expected that you stay until you collapsed. My boss routinely worked 7am-9pm every single day, even when she was out on maternity leave, which I believe is illegal. You are expected to "lean in" even though they pay peanuts. Be prepared to cry on a daily basis - the amount of crying that took place on the 10th, 11th & 13th floors is very telling. The way people speak to each other is full of condescending mean-girl attitudes. Management is so worried about their own jobs that they totally ignore their direct reports and are they are ostracized. The downfall of the stock over the last year is a huge tell to this sinking ship. Tiffany is famous for grossly under paying its employees and I had been told many times by HR that I was lucky to work there and that there were a line of girls out the door who would kill for my job. HR!

Explore other reviews about Tiffany & Co.

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Communicative and thorough hiring and training process, excellent starting pay and benefits for apprentices. Company is receptive to feedback.

Cons

Inflexible and sometimes rigorous hours for the location I worked

1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

* Prestigious global luxury brand * Strong brand heritage and recognition * Exposure to high-net-worth clientele * Beautiful product craftsmanship and design * Fast-paced and dynamic environment * Learning fine jewelry and diamonds * Strong resume value in luxury retail

Cons

* Toxic leadership and favoritism culture * Poor communication from management team * High stress and inconsistent standards * Lack of support and accountability * Emotionally exhausting work environment * Fear-based management and retaliation * Excessive pressure with little guidance * Unprofessional treatment of employees * Disorganized operations during peak seasons * Inner-circle favoritism among leadership

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