Great work/life balance but soul sucking - Experience Designer U.S. Bank Employee Review

3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Under manager level designers don't work overtime and aren't expected to. If you land in the right department the people are fabulous, and as a nonbinary person my pronouns and identity were treated with respect, which continues to surprise me. In my department product team functions had strong working relationships and mutual respect. My department goes to lengths to not lay designers off, which I appreciate a lot. If I didn't hate the corporate environment I'd probably stay for a longer time.

Cons

This place is very corporate, no surprise. Devs, managers, and PM/POs do not get to enjoy the same work/life balance. It's nearly impossible to get promoted beyond a grade level 15 (unofficially senior designer level). The requirements to get promoted get harder to achieve every year and the design team is huge so there's cut-throat competition to get bumped up to 16, meanwhile some departments over-estimated hires at the start and have really incompetent people at 16+. It really sucks to be mentoring people who get paid more than yourself. RTO is increasingly being tightened up. The company pretends to be agile, but waterfall rules, making roadmaps, releases, and incremental improvements incredibly difficult to get out. MVPs take ages to complete and many get abandoned after release. It seems to me that many product initiatives are the brain child of one of the execs, with no regard for what the user actually wants.

Explore other reviews about U.S. Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Peers are nice people Benefits and PTO are good Free coffee

Cons

Private Wealth is losing money - go to affluent for better management and comp All other divisions have been burned by PWM local leadership (current and prior) so the referral pipeline dried up and goals are increasing The best staff and clients keep leaving Outdated systems failing + refusal to pay to upgrade = constant data loss Clients login and their accounts are missing, but you are expected to sell services to clients with constant service failures Everyone is overworked. Every team is understaffed It takes months to get approvals Low pay, below other banks but high sales pressure We are all told we are overpaid because salaries were lowered and can never have raises again as long as we stay No work life balance Everyone is stressed and miserable- morale in the toilet Jobs sit unfilled for a year. Then they hire people with zero experience and throw them in the deep end/ set them up to fail and then lay them off Clients suffer from the lack of staff with needed expertise

See reviews by: Helpful|Rating|Date|All