Flexible schedule but high stakes with ratings - Ride Share Driver Uber Employee Review

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

To work on our own schedule is great. There is potential on income, especially with incentives. I’ve learn from customers through great conversations.

Cons

If no one likes you in the first place, possibility you get a 1 star rating which Uber take very seriously. Uber also allows passengers to blackmail drivers under the 5 star rating system. In order to stay active we must maintain 4.7 stars or higher. Each time I had to report false accusations spent me at least 30mins or more with support pleading my case through foreigners who ain’t paid enough. A support member once told me that a surveillance is my best defense since a passengers word is just as hard as evidence even though we’ve maintained 5 star rating for multiple years.

Explore other reviews about Uber

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture with the team

Cons

work life balance bad as most teams

5.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

271
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Uber Response
10y
Great review, thank you!
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