Benefits are good, but pay is low - Senior Program Analyst Universal Service Administrative Company Employee Review

excellent work life balance. great benefits and flexible schedule

base pay aligns closer to GSA schedule

Competitive salary and excellent benefits, including 11% 401k contribution, $10/month for full coverage health insurance, commuting and toll reimbursement. Plus the whole company is hybrid, only 2 days a week in office. If you work hard and take the time and energy to get onto new projects, there are plenty of areas for advancement. Most of the people I work with are friendly and good at what they do.

Like any organization this size, there's a ton of bureaucracy and red tape. It can take a long time to see real change when a team or department starts any process improvement. If you want to get a promotion, you need to get your name on big projects and make time to talk with the right people so that you stand out in a sea of faces. This kind of work environment isn't for everyone, and can be very different if you're coming from a small company.