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Thank you for taking the time to leave such detailed feedback. We appreciate the honesty behind it.
We’re glad to hear that PTO and work-life balance have remained positives in your experience. We feel passionately that our colleagues should enjoy true balance and we’re thrilled that that has aligned with your experience at Valor. At the same time, we recognize that those things alone do not make up for feeling undervalued, unheard, or concerned about compensation and long-term growth.
Your comments around leadership communication, feedback fatigue, and concerns about compensation are not things we want colleagues to feel dismissed over. We understand why it can be discouraging when organizational growth does not feel like it is translating into meaningful improvements for the people doing the work every day.
We also recognize the point you made about mission-driven work. Caring deeply about Veterans and believing in the mission should exist alongside a workplace where colleagues feel supported, respected, and able to grow professionally and financially.
Feedback like this is important and is part of the broader conversations happening around colleague experience, communication, and retention. If you would be open to sharing additional feedback, ideas for improvement, or examples directly, we encourage you to reach out to HR at hr@valorhealthcare.com.
We appreciate you sharing both the positives and the areas where you believe the organization needs to improve.