Changed Culture and Declined Morale - Anonymous employee Versapay Employee Review

1.0
Dec 14, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Versapay was once a fantastic company that prioritized its employees' well-being.

Cons

Since the change in leadership, Versapay has deviated from its proclaimed values of collaboration, empowerment, and transparency. There's a concerning trend where dissent is discouraged, and unethical behavior seems tolerated, resulting in a disconnection between leadership and employees. There's been a noticeable shift where employee well-being is no longer a priority. Instances of a hostile environment and workplace bullying have surfaced across multiple teams. Favoritism and the emergence of typical corporate politics have overshadowed the company's attempt to emphasize transparency, empowerment, and feedback. Unfortunately, concerns regarding the company culture and morale have been consistently disregarded, indicating a significant gap between leadership and the workforce. This shift away from the core values has led to widespread disillusionment among employees. During Townhalls, the current CEO dismisses employee questions and concerns, citing personal feelings when faced with negative feedback. This approach disregards individuals' experiences and the challenges they endure daily.

Explore other reviews about Versapay

5.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for growth, open door policy, always in the know with company changes.

Cons

Need more staffing in the Care world it tends to be busy and customers can get frustrated with the delay in response time.

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and some good co-workers

Cons

Most leaders are textbook narcissists. They are incompetent when it comes to the industry they claim they serve. The culture is toxic and the CEO prefers people that tell her what she wants to hear rather than collaborating to improve the business performance and efficiency. Their product is outdated, their sales leaders and customer success leaders are disconnected from reality and have no clue how payments work. Buyer beware

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