Great Team, Supportive Management - Client Services Manager Visiting Angels Employee Review

I can honestly say that I really like working with everyone. I'm seen, heard, included, and am given the opportunity to grow. With a passionate and confident leader like Andy, I see, and I'm excited as to how far we can still grow as a team.

Less of a con to the location, more to the actual systems used, the number of sources of data needed for compile info to make a solid report tend to be a bit much.

Fairly flexible schedule, not much micromanaging.

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.