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Walters Hospitality

Engaged Employer

A company with tenure acting like a start-up - Venue Team Walters Hospitality Employee Review

1.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

I think working in this industry anyone can tell you the pros are being there for a couples big day. Working around beautiful things and with people who have a common passion is wonderful. The culture was also once great.

Cons

A small company (larger in this particular business) with ever changing structures, systems and turnover. Small companies do have change, especially when they are working out kinks and trying to keep processes streamlined. However, there comes a time where too much change is concerning. The past six months have been a whole company restructure, implementation of a new CRM system, incorporating a whole other company under Walter's wedding estates and acquiring wedding venues left and right. These things were done with very little comprehensive training, terrible communication from executive members and change in compensation (an alarming amount of employees losing their job or moved to hourly vs. salary) and resulted in a huge turnover. It was simply too much to handle at once. The COO's outlook on trying to fix problems and implement new ideas is taking that idea, without much think-through and word vommitting it on those who need to implement it and putting a short deadline on it. The vision in the company is in the right place but the leaders are not strategically placed nor is most of the exec team on the same page with… really anything. Also, the lack of diversity in the company is alarming.

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Walters Hospitality Response
4y
Thank you very much for your feedback. We are saddened to hear you did not enjoy your experience. As a company, we are dedicated to making our clients, guests, and employees feel heard when working with us. We hold our company to high standards and are constantly reevaluating and adjusting based on the needs of our clients and employees. We wish you all the best in your future endeavors.

Explore other reviews about Walters Hospitality

5.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

love it even when its tough!

Cons

more training and structure neededd

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Walters Hospitality Response
7mo
Thank you for your kind words! We’re so glad to hear you enjoy being part of the team, even through the challenging days. We appreciate your feedback on training and structure — we’re continuing to enhance those areas to better support our staff.
3.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management with reasonable expectations.

Cons

Due to nature of business and event schedules we do not get much preparation time for the week.

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