Rewarding Environment with Excellent People and Product Focus - Sr Customer Success Manager Wrike Employee Review

- Helpful colleagues - Views mistakes as opportunities for growth and necessary for progress! - Good work/life balance - Offers fun remote activities to stay connected

- Wish I could see people in person more!

Strengthen transparency and consistency in communication, particularly around job security and performance expectations

I was at the company for a year and only met my department executive once. There’s basically zero communication between departments, and that disconnect slows everything down, especially between marketing and sales, and it’s why the company will never be on the same level as other project management platforms. The lack of accountability and communication at the top just turns into laziness across the whole company. They’re way too focused on AI, and I honestly don’t think they’ll be able to use it effectively before they’re forced to sell to private equity. There is one executive in the GTM department who is extremely controlling and unprofessional everyone says it, and multiple people have had to leave the department or switch even leave the company because of him. People get dragged into projects that have nothing to do with their job, and executives have admitted they’re replacing U.S. employees with cheaper international hires. If they keep doing this, cutting employees and relying on AI, the company is only going to keep declining.