Exploitative environment with low pay and isolation - Online English Teacher goFLUENT Employee Review

While we appreciate the feedback, there are some points in this review that need clarification. First, the suggestion that trainers are treated as “mere statistics” is at odds with our values. Trainers are at the centre of what we do. Trainer Managers and coaches work hard to build supportive, professional relationships with them. We also need to push back on the allegation that lessons are secretly recorded without consent. That is simply untrue. Lesson observations follow clear policies and processes. If you genuinely believe a lesson was recorded without the appropriate consent or authorisation, please contact us directly so we can investigate. While your overall feeling is clearly negative, you did note that our high lesson volume is a positive. Our pay model is built around this, and with no strict cap on availability, trainers can build very full schedules and earn a lot that way. Of course, like you said, initial training is unpaid - but manager meetings and any additional training is paid after six months with goFLUENT. In any case, we wish you the best in the future.