New CEO lacks empathy - Software Engineer iCIMS Employee Review

3.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

There have been many opportunities for me to further my career in my time at iCIMS

Cons

Steve Lucas is making me question whether the culture we've built will be thrown by the wayside. He has shown no empathy or authenticity in his handling of layoffs. How tone deaf is it to have a company wide meeting about how excited and optimistic you are for the "short term future" the day after a surprise round of layoffs that you didn't even acknowledge was happening at the time? People are processing a surprise attack on their community and grieving and this guy could best be described as "peppy". This man is not a leader.

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2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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