Hostile work enviroment - Customer Service Representative ooma Employee Review

1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch every Wednsday but nothing else

Cons

Hostile High School environment. Low Pay. No team player attitude. Stupid management. 5 seperate databases which cause confusion. More account cancellations then actual troubleshooting and cheap low en viop production. Would recommend others to go to a different company

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

The hospitality is through the roof I must say. The ease of transfer of information is admirable. A fair and thorough hiring process. Ooma so far is overall, an awesome experience.

Cons

Besides the overwhelming positive energy, no cons to the workplace.

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

Distributed team with a lot of delayed communications sometimes

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