Does Enchantment Resort pay their employees well?

According to anonymously submitted Glassdoor reviews, Enchantment Resort employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Enchantment Resort. This rating has been stable over the past 12 months.

How satisfied are employees working at Enchantment Resort?

73% of Enchantment Resort employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Enchantment Resort 3.8 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Enchantment Resort?

Guest Service Agent (2) , Hostess (2) , Room Attendant (2) , SPA Coordinator (2) , Sales & Catering Coordinator (2)

What are the pros of working at Enchantment Resort according to real employee reviews?

"Free meal per shift" ((in 3 reviews)); "Employees are nice and most are committed to be the best at what they do." ((in 3 reviews)); "Unique Location, Great Company, Good people" ((in 3 reviews)); "Good benefits" ((in 3 reviews)); "Team members are SUPER friendly and fun to work with" ((in 3 reviews))

What are the cons of working at Enchantment Resort according to real employee reviews?

"Distant management" ((in 7 reviews)); "About 5 employees all left at the same time because the upper management swept all compliant under the rug." ((in 6 reviews)); "no actual time off must trade with other massage therapist (which often feel overworked)" ((in 2 reviews))

What are employees saying about Enchantment Resort layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Enchantment Resort layoffs and their outlook for job security at Enchantment Resort in 2026.

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Enchantment Resort

Part of Enchantment Group

Enchantment Resort reviews

4.0

73% would recommend to a friend

(64 total reviews)

Alex Kim

91% approve of CEO

69% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Enchantment Resort has an employee rating of 4.0 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

64 reviews

5.0

Dec 1, 2025

Employed by and working for the best of the best!

Sales & catering coordinator

Recommend

CEO approval

Business Outlook

Pros

Internal promotions - Career/management based internal courses to promote growth Free shift meal & employee shuttle to/from Resorts Beautiful red rock views everywhere you look

Cons

There is employee parking on site - however it is limited due to amount of staffing required on any given day, along with the volume of guest

1.0

Mar 29, 2026

Toxic and unorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The property is one of a kind. It is beautifully surrounded by the red rocks and high desert landscape. There are great kind people that work there. And they truly care about each other and the guests. But not at the higher levels. The shuttle is a great service but you also have to be on its time. They do provide a meal. And there are really great room discounts if you’re able to take the time off but staffing is always an issue.

Cons

But where it matters is not great. From ownership to upper management there is a complete disconnect on the identity of the resort. Which then makes lower level teams seem chaotic and confusing to guests. There is a self righteousness from some of the executive team. There is a complete lack of communication between departments. They won’t/can’t hire qualified staff because they have this idea that the pay is comparable to other places around. It is not. Retaliation for complaining is rampant and you definitely can’t have open conversations with leadership much less Human Resources. There is a reason there is always 30+ positions open. People do not stay here because they do not know how to treat their employees. They have to use temp services because they can’t keep regular staff. Especially in the kitchens. Clear timely direction is not a known concept.

5.0

Dec 1, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team who really cares about the guest experience and each other, Management makes things happen and cares about the team Great training opportunities and all the other benefits they offer for FT employees

Cons

Some benefits don't apply to PT employees

Viewing 1 - 3 of 64 Reviews

Jobs at Enchantment Resort

Banquet Bartender - PT

Pool Host at Enchantment

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Employed by and working for the best of the best!

Toxic and unorganized

Great Place to Work

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