Enova reviews

3.7

62% would recommend to a friend

(814 total reviews)
avatar

Steve Cunningham

51% approve of CEO

65% positive business outlook

Enova has an employee rating of 3.7 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enova employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

814 reviews
1.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

"Quit your corporate job and come work at Enova" is the company recruiting line. Keep that corporate job-- it probably pays better and you'll be dealing with the same politics, backstabbing, and mind-numbing slowness / bureaucracy at Enova. C-level execs were brought in specifically to make Enova more corporate before the IPO. All the good people are realizing this and leaving. Enova says "we hire great people. Work here for the people." Those people are all leaving to either a 30-40% pay bump or places with less corporate BS. High turnover. Recruiting is all lies, rose-colored glasses. Rather than raise salary to market rate or hire senior management that has any technical expertise, Enova lets employees figure out the real culture and quietly leave after about a year. They don't focus on retention, advancement, nor solving problems. There's a reason you're senior if you've been there more than a year. The people that do stay are the type that keep their heads down and collect a check. A select few actually try and make a positive impact, but those who do are in direct opposition to senior leadership and they're constantly risking their jobs to do so. Senior management is old-guard corporate replete with questioning your loyalty to the company and firing anyone who "disagrees too publically with senior leadership" (not joking, someone was fired because they disagreed publically). The only difference between Enova and other big corporate places I've worked is the ping pong table. If you're already going to be working on payday loans, go with a better atmosphere and more money and look at Enova's competitors. Tons of Enova people move there and for good reason.

Cons

Enova doesn't care if you are good at your job. They will not promote based on merit. They say they "promote when ready" but it is all about seniority. At times, you will be reprimanded for doing a good job because you made other employees look bad. They just redid the advancement structure to make it a lot harder to advance. There are more levels and more hoops to jump through including mandatory changing teams if you want a promotion. Senior managers are ineffectual-- bad engineers who were promoted so they would stop coding. Their advancement into senior management was all about tenure, not merit.

2.0
Dec 6, 2015

Downward Spiral

Recommend
CEO approval
Business Outlook

Pros

No one really holds you accountable for accomplishing anything as long as you go through the motions and don't anger anyone. Work times are flexible. There are still some excellent people that you can learn from in the organization. Software tooling is good. Perks around the office are well run and inside of a team people are allowed to work with autonomy.

Cons

The corporate bureaucracy has ramped up under the new tech leadership. There are huge social and working disconnects between analytics, development, tech operations, IT and the business units. Solving real problems across departments is mostly impossible and you hazard your job to do so. More and more people who stay are those who keep their heads down and do what their told. No effort is spent on retention or promotion as management is clueless as to who's valuable. The culture on paper is not at all what is practiced. As more crucial people leave more vital things will go undone as management isn't aware of them.

3.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Collect a paycheck for doing nothing all day because executives are too incompetent to manage their resources. Be treated like a monarch if you are a diversity hire. New hires can get 3 months of free training and then leave for somewhere better.

Cons

Potential bonus money is wasted on lawsuit payouts, legal fines, upgrading an office and then moving to a new office a year later, and other frivolous nonsense. I'll just take my higher bonus money, thank you. Executives don't seem to know how the company even works or makes money. They assign 90% of the tech team to work on projects that are money sinks, while 10% work on the one application that makes money.

Viewing 1 - 3 of 814 Reviews

Glassdoor has 876 Enova reviews submitted anonymously by Enova employees. Read employee reviews and ratings on Glassdoor to decide if Enova is right for you.