FIS reviews

3.5

59% would recommend to a friend

(13,276 total reviews)
avatar

Stephanie Ferris

52% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Mar 2, 2023

Stay away. Unless you like pain and misery.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over the last 3 years there has not been a positive to working here.

Cons

FIS announced no raises in 2023. That makes two or of last three years with no merit increases No raises, but CPI is up over 15% in that time span. Even FIS' CHRO announced in November that the company was "on track to give merit raises" in the spring. Now they announce because of "what might happen with the macro economy on 2023" that they're not giving raises . Just another in a series of screwing the employees. Thousands of people laid off which has a huge impact on the clients and causing overwork of remaining staff. Technology is out dated. They're also removing the manager ability to give off cycle pay adjustments. So you can't give your employees a raise, but we were sure quick to be forced to call our customers to remind them about their automatic price increase for this year! No leadership accountability. Spend millions on consultants, millions for outgoing CEO, hundreds of millions on a new HQ. I see now why we can't get a cost of living adjustment. CEO wants to cut 1.5 billion in expenses over the next 18 months. There's nothing left to cut, except more jobs.

2.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great amount of PTO - My coworkers and immediate management team are amazing, but they seem to be the exception to the rule.

Cons

When we were acquired by FIS, some of the major changes they implemented were basically a pay decrease: - reduced 401k matching - went from 1 to 1 at 5% (5% total match) to 1 to 0.5 at 6% (3% total match) - removed some healthcare options, mainly only HSA options now. Costs are also higher, so I pay more for my insurance and get less out of it. - removed bonuses for non-management with zero warning and no transparency. - very little upward mobility. - Senior management doesn't seem to care current employees are unhappy and leaving

avatar
FIS Response
4y
Thank you for your candid feedback. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline
2.0
Mar 26, 2021

FIS is Alright - But If You Can Work Somewhere Else I'd Probably Suggest It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO benefit is nice. I adore my boss and team but recognize that this isn't the case across the board. I love my actual job.

Cons

Lack of a real maternity/parental leave benefit. Confusing systems with no real guidance on where to go for what. Likes to spend a lot of time talking about how we're responsible for our own knowledge but takes no responsibility for the messy systems and web pages they give us to work with. No raise this year - I understand that COVID has made things tough, but how am I supposed to be motivated to do my job well when people are being let go left and right, there's at least 1 reorg announcement every 3 weeks and now I'm being told that my annual review is worth nothing? Liking my job and coworkers isn't enough to convince me that this is a company worth working for in the long term.

avatar
FIS Response
5y
Thank you for your feedback. We appreciate the time you have taken to write your review and are happy to hear that you value the personal time off benefit provided by FIS. As you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we are facing an unusual compensation year for 2021. We also see you’ve listed yourself as a current employee. We encourage you to speak with your manager or a member of The People Office to express any concerns you have so that they can help you with suitable guidance.
Viewing 1 - 3 of 13,276 Reviews

Glassdoor has 15,073 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.