Question 1

Is Farmers Insurance Group a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Farmers Insurance Group have rated their employer with 2.8 out of 5 stars in 276 Glassdoor reviews. This is a lower than average score with the overall rating of Farmers Insurance Group employees being 3.2 out of 5 stars. Search open Customer Service Representative Jobs at Farmers Insurance Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Farmers Insurance Group.

Question 2

Does Farmers Insurance Group pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Farmers Insurance Group with 2.9 out of 5 stars based on 276 anonymously submitted employee reviews. This is 12.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Farmers Insurance Group.

Question 3

How happy are Customer Service Representative professionals working at Farmers Insurance Group?

Accepted Answer

43% of Customer Service Representative employees at Farmers Insurance Group would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Customer Service Representative professionals have also rated Farmers Insurance Group with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.7 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What Farmers Insurance Group locations are top rated by Customer Service Representative employees?

Accepted Answer

Caledonia is the top rated Farmers Insurance Group location by Customer Service Representative employees. On the other hand, Farmers Insurance Group locations which have been rated the lowest by Customer Service Representative professionals are Olathe and Phoenix.

Question 5

What are the top reviewed jobs at Farmers Insurance Group?

Accepted Answer

Insurance Agent (416), Claims Adjuster (343), Customer Service Representative (281), Agent (136), Agency Owner (113), Producer (100), Claims Representative (91), Customer Service Representative (CSR) (77), Insurance Sales Agent (75), Agency Producer (66), Farmers Insurance Agent (63), Licensed Insurance Agent (62), Sales Representative (57), Insurance Producer (53), Property Claims Adjuster (50)

Question 6

What are the pros of working at Farmers Insurance Group according to real employee reviews?

Accepted Answer

"Compared to most companies (personal experience and from friends) the benefits are good." ((in 582 reviews)); "The pay is good but not worth the stress" ((in 357 reviews)); "The best part of working for Farmers is the great people you meet while working there." ((in 327 reviews)); "They offered great training and paired me up with a coach to assist with learning the job." ((in 212 reviews)); "Extremely flexible and good work life balance" ((in 193 reviews))

Question 7

What are the cons of working at Farmers Insurance Group according to real employee reviews?

Accepted Answer

"The management was poor and understaffed" ((in 265 reviews)); "The District Managers have been relationship driven and were successful in that dynamic" ((in 94 reviews)); "One after another failed large scale IT projects just keeps on coming and going, and no upper management takes responsibility." ((in 89 reviews)); "Lower level employees have seen cuts to almost everything to compensate for the financial losses poor leadership continues to incur for years." ((in 89 reviews)); "Commission is only so much." ((in 83 reviews))

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