Does Fetch Pet Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch Pet Insurance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Fetch Pet Insurance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Fetch Pet Insurance?

81% of Fetch Pet Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch Pet Insurance 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Fetch Pet Insurance?

Happiness Manager (20) , Claims Adjuster (13) , Licensed Pet Advisor (7) , Customer Advocate (6) , Customer Service (5) , Customer Service Representative (5) , Manager (4) , Director (3) , Finance (3) , HM2 (3) , Insurance Sales Agent (3) , Marketing (3) , Member Experience Associate (3) , Sales (3) , Shelter Agent (3)

What are the pros of working at Fetch Pet Insurance according to real employee reviews?

"Great culture" ((in 15 reviews)); "Leadership is approachable, transparent, and genuinely invested in employee development." ((in 11 reviews)); "The benefits are decent." ((in 9 reviews)); "Some really great coworkers." ((in 8 reviews)); "I appreciate the pet friendly office, beautiful space and Kind bars available in the atrium kitchen." ((in 6 reviews))

What are the cons of working at Fetch Pet Insurance according to real employee reviews?

"Pay is low." ((in 11 reviews)); "Hostile work environment Was bullied by staff and wasn’t addressed by management." ((in 11 reviews)); "Upper management is 99% white middle" ((in 8 reviews)); "The salary is $45,000." ((in 6 reviews)); "You may get different answers from different supervisors or managers." ((in 6 reviews))

What are employees saying about Fetch Pet Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch Pet Insurance layoffs and their outlook for job security at Fetch Pet Insurance in 2026.

What Fetch Pet Insurance locations have received the highest employee ratings?

New York , Newtown Square , Newtown

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Fetch Pet Insurance

Fetch Pet Insurance reviews

4.2

81% would recommend to a friend

(67 total reviews)

Paul Guyardo

91% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 6, 2026

unenjoyable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to talk to people about their pets.

Cons

Very stringent on time. Lacks flexibility. Managers are condescending. Cannot apply for a different position without being employed there for a year.

5.0

Oct 9, 2025

Fast-Paced and Exciting Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constantly learning and bouncing off ideas. The people are what make this place great and helping pets, their families, and rescue shelters is an added bonus. Overall, I'm having a rewarding experience working at Fetch and am proud to work here.

Cons

A lot of processes to get used to, but they're all generally geared towards being more efficient.

Fetch Pet Insurance Response

7mo

Thanks so much for sharing your experience! We’re thrilled to hear that you find your work at Fetch rewarding and enjoy the collaboration and energy of the team. We appreciate your feedback on our processes and are always looking for ways to make things even more efficient.

1.0

Sep 11, 2025

Was very excited about this job, but quickly learned it was not what I was hoping for

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Consistent schedule Decent pay Decent benefits Work from home

Cons

Very little support from management Company routinely allows policyholders to call in and be verbally abusive to team members

Fetch Pet Insurance Response

8mo

Thank you for sharing your feedback. We appreciate you bringing these concerns forward. We’re reviewing ways to strengthen our support for team members and continue improving the overall employee experience at Fetch.

Viewing 1 - 3 of 67 Reviews

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Member Experience Associate

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Reviews about "Compensation"

unenjoyable

Fast-Paced and Exciting Workplace

Was very excited about this job, but quickly learned it was not what I was hoping for

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