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Firstsource Solutions

Engaged Employer

Firstsource Solutions Operations Supervisor reviews

4.3

99% would recommend to a friend

(5 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Reviews by job title

5 reviews
4.0
Mar 30, 2026

Good started company

Recommend
CEO approval
Business Outlook

Pros

Flex schedule and no phones

Cons

Work life balance isn’t in the likeness of the employee

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Firstsource Solutions Response
2mo
Thank you for your feedback. We’re glad to hear that you appreciate the flexible schedule and the nature of the role without phone-based work. We understand your concerns regarding work-life balance. While schedules are aligned with business requirements, we continuously review them to better support employee well-being.
5.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, bonus potential, clean workspace, and great employees

Cons

Each month can feel repetitive as new goal starts.

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Firstsource Solutions Response
9mo
Thank you for your feedback. We are happy to hear that you are enjoying key aspects of this organization as a Firstsourcer. As you know, we are committed to providing a safe and uplifting workplace, promoting work-life balance, and fostering an environment of appreciation. We are so glad that these aspects of our Firstsource culture shined through in your tenure. We hear your feedback regarding a repetitive goal structure and will continuously work to provide an environment that feels engaging, challenging, and rewarding, especially in each new year. Thank you again for your review and thank you for being a part of the Firstsource team!
1.0
Nov 3, 2022

Changes are Needed

Recommend
CEO approval
Business Outlook

Pros

I loved working with my colleagues and empowering my team daily to perform in a remote environment

Cons

Moving up in the company is seldom to none does not matter if you went over and beyond your job duties and having a higher education does not matter. The Leadership does not help you grow. They are for the numbers only. Employees do not get raises unless the company makes money.

Viewing 1 - 3 of 5 Reviews

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