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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Customer Support Associate reviews

4.3

81% would recommend to a friend

(11 total reviews)
avatar

Ritesh Idnani

82% approve of CEO

99% positive business outlook

Reviews by job title

11 reviews
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent workplace and colleagues Good Cafeteria and the environment to spend time Always helping hands from Team Leaders, Managers and HR Punctuality in any issues faced is resolved within timeframe

Cons

Cab transportation issues Excess Oily in fast foods

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Firstsource Solutions Response
1mo
Thank you for your feedback. It’s great to hear that you appreciate the supportive colleagues, helpful leadership, and the overall workplace environment, along with timely resolution of issues and good cafeteria facilities. Your concerns regarding cab transportation and food quality we recommend connecting with HR one-on-one to address the issue,
4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Gives the good opportunity for the career growth for the Entry level peoples.

Cons

No cons from my side.

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Firstsource Solutions Response
3mo
Thank you for your positive feedback. We’re glad to know that you see strong career growth opportunities for entry-level employees within the organization. It’s encouraging to hear that you did not experience any concerns during your tenure. We appreciate you taking the time to share your experience and wish you continued success in your career journey.
4.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job security and no pressure work environment

Cons

Long travel, no shift allowance for night shifts

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Firstsource Solutions Response
5mo
Thank you for your feedback! We’re glad to hear that you appreciate the job security and stress-free work environment at Firstsource. Creating a stable and balanced workplace is something we take pride in. Transport and shift-related benefits are structured based on business requirements.
Viewing 1 - 3 of 11 Reviews

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