Fiserv reviews

3.0

44% would recommend to a friend

(10,705 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,705 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been fortunate to build a meaningful and rewarding career at Fiserv. Over the years, I’ve had the opportunity to work alongside some of the most dedicated, talented, and client-focused professionals in the industry. The pace is fast, the work is impactful, and the culture continues to evolve in ways that energize me. With Mike Lyons stepping in as CEO, I’ve never been more optimistic about our future. His leadership style is rooted in trust, clarity, and a genuine belief in the power of people. His focus on delivering quality and putting clients at the center of everything we do is both refreshing and inspiring. It’s clear that he’s not just driving results - he’s building something sustainable, and he’s doing it the right way. Fiserv has always been a place where you can make a difference, and under Mike’s leadership, that sense of purpose feels stronger than ever. I’m excited for what’s ahead.

Cons

-Like any large organization, change can take time and communication across teams isn’t always perfect -The pace and complexity may be challenging for those not comfortable with ambiguity

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Positive environment; talented people; supportive colleagues; flexibility and work/life balance; plenty of opportunity for self-development (but you have to take the initiative). Strong work environment for people who are good at setting boundaries.

Cons

Weak work environment for people who have a tough time setting boundaries or are inclined to say yes to too much work. We were told we were going to keep our awesome culture after acquiring First Data but that doesn't seem to be happening. Morale is declining because of the complete lack of communication between top leadership and front line operations.

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Fiserv Response
6y
Thank you for your feedback regarding the recent acquisition. We appreciate hearing about your experience with the front desk staff and value your and all associates’ opinions as we strive to continuously improve as a FORTUNE™ Most Admired Company.
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Glassdoor has 11,775 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.