The biggest problem at Flexera is the new "product" (it's not a product). Over the last 4-5 years Flexera has bought several small companies to acquire new technology. Literally none of them talk to each other. Internally we discuss this problem everyday. However, to our customers, we lie. We sell a vision, not a solution.
We recently released Flexera One. It looks great, but it's a joke with no real functionality. It is not a single platform that manages the entire IT estate. Not even close. It's a just a pretty skin on the outside. Sure, you can run reports, but you cannot automate any tasks. There is no integration with other tools (our own or 3rd party).
It's not really SaaS either. The dashboard can be assess anywhere, but you will have to install a lot of on-prem infrastructure, which is a major operation. All the new dashboard does is pull a few data points from each system to make a pretty chart. There is no useful license management functionality with automation. If you want to look at data and not actionable tasks, this is the tool for you!
A customer would never know this when we demo or POC. So, I am forced to lie to every customer.
