Foundever Inbound Customer Service Representative reviews

3.1

52% would recommend to a friend

(34 total reviews)
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Laurent Uberti

53% approve of CEO

52% positive business outlook

Inbound Customer Service Representative employees have rated Foundever with 3.1 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

34 reviews
3.0
Sep 8, 2025

It kinda sucks

Recommend
CEO approval
Business Outlook

Pros

Probably good benefits, but meh

Cons

Exahusting work environment, poor communication with management.

1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Had a good trainer and met fun people.

Cons

Completely different from what was taught in training. System issues and they don't follow procedures

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Foundever Response
9mo
Thank you for your feedback. We’re glad you had a positive experience with your trainer and teammates. During training, we gather daily feedback to improve the process and offer a nesting period where trainers provide real-time support during initial calls. Your comments will be shared with the appropriate teams. Jasmin at Foundever
Viewing 1 - 3 of 34 Reviews

Glassdoor has 24,606 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.