Is GEICO a good company to work for?

GEICO has an overall rating of 2.6 out of 5, based on over 13,215 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 23% of employees would recommend working at GEICO to a friend and 23% have a positive outlook for the business. The best reviews about GEICO have been left by employees working as Product Strategy Analyst , Intern and Summer Intern .

Does GEICO pay their employees well?

According to anonymously submitted Glassdoor reviews, GEICO employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GEICO. This rating has been stable over the past 12 months.

How satisfied are employees working at GEICO?

23% of GEICO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GEICO 2.4 out of 5 for work life balance, 2.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at GEICO?

Customer Service Representative (1152) , Claims Adjuster (720) , Auto Damage Adjuster (464) , Insurance Agent (319) , Sales Representative (304) , Supervisor (222) , Claims Representative (221) , Sales Associate (206) , Insurance Sales Agent (176) , Claims Specialist (171) , Claims Service Representative (170) , Customer Service Representative (CSR) (165) , Licensed Insurance Agent (132) , Claims Supervisor (120) , Software Engineer (102)

What are the pros of working at GEICO according to real employee reviews?

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1602 reviews)); "Good pay... but it's meant to incentivize you to ultimately take their underwhelming internship and eventual job offer." ((in 1525 reviews)); "The training is great and prepares you for as much as possible prior to dealing with customers." ((in 464 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 444 reviews)); "Love the year end bonus, health insurance is good, we can work from home occasionally" ((in 230 reviews))

What are the cons of working at GEICO according to real employee reviews?

"Poor management and over bearing" ((in 729 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 362 reviews)); "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." ((in 276 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 225 reviews)); "Bad managers ruin the experience" ((in 186 reviews))

What are employees saying about GEICO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GEICO layoffs and their outlook for job security at GEICO in 2026.

What GEICO locations have received the highest employee ratings?

West Orange , New Orleans , Columbia , Louisville , Arlington , Cedar Rapids , San Jose , Austin , Silver Spring , Detroit

GEICO reviews

Compare reviews

2.6

23% would recommend to a friend

(12,679 total reviews)

Nancy L. Pierce

40% approve of CEO

23% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.2

Culture & values

2.1

Senior management

GEICO has an employee rating of 2.6 out of 5 stars, based on 12,679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

May 27, 2026

Supportive culture with strong growth opportunities!

Casualty supervisor

Recommend

CEO approval

Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

5.0

Oct 25, 2018

Customer Service Agent

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

PTO sick pay and vacation. Easy growth within company. Extremely supportive mentors, supervisors, and management. Overall great company!

Cons

If you aren’t able to learn and retain information QUICKLY, this may be difficult for you to maintain employment. The support is always there but it’s not an easy job. Customers sometimes are angry as with any position or company, if you can’t handle someone yelling, cursing, or calling you names, this could be a stressful environment. You have to remember in one ear out the other and not let it affect your work results.

4.0

Aug 25, 2017

Geico Claims

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Geico is overall a good company. If you work hard, you will be rewarded in the form of raises, more favorable shifts, and promotions. At the entry level, each supervisor is assigned to about 9 employees, so you can have more individualized attention. With that being said, there are also sup's all over the floor so if yours is busy, another is happy to help. The environment is friendly, often having parties and contests to boost office morale. Pay is good, benefits are excellent

Cons

Very micro managed, very strict metrics (but everything is layed out in front of you so its not unexpected) some unfavorable shifts. Not a lot of work/life balance, you clock in and go go go until you clock out, can be stressful.

GEICO Response

8y

Thank you so much for taking the time to review us! One of the things that we pride ourselves on is that our associates are truly devoted to creating a caring, family-like atmosphere. The job is, understandably, stressful in Claims, but we know that having the ability to fall back on a team is the best for everyone's success. Overall, we want to make sure our associates are secure in that they're providing the best service possible for our customers in their time of need; this type of environment and individualized attention is so important and can affect every aspect of the job. We know you work hard (and play hard, too), so we're always so honored to be able to reward people's success and determination with raises and promotions. Again, thank you so much for taking the time out of your day to write this review. And, of course, we're so glad that you were a member of the GEICO family and are confident enough in us to leave a review. - GEICO's Corporate Recruiting Team

Viewing 1 - 3 of 12,679 Reviews

Jobs at GEICO

Assistant Insurance Product Manager II

Customer Experience Specialist

GEICO

GEICO reviews

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Supportive culture with strong growth opportunities!

Customer Service Agent

Geico Claims

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