GoFundMe reviews

4.4

84% would recommend to a friend

(235 total reviews)
avatar

Tim Cadogan

90% approve of CEO

84% positive business outlook

GoFundMe has an employee rating of 4.4 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The GoFundMe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

235 reviews
1.0
Dec 15, 2017

DO NOT GET A JOB HERE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours can be flexible (depending on your manager). Also, in an emergency, you can work from home. Catered lunch every day

Cons

Communication is horrible. Upper management is the worst. They make promises and say things they can't follow through on. They mislead their employees. They think that just because they have a "relaxed" environment and cater lunch every day, they can jip employees in every other aspect. Promotions don't make sense. Most of their actions don't make sense and they don't have facts to back up and support their actions either. I took a pay cut just to leave. It was a great company to work for before they came in.

4.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

perks, people, pay, remote, stocks. Office overlooking the padres stadium. In a customer service role, you feel the value of your existence not by the company, but by the people you serve. They really need you and that makes it fulfilling work.

Cons

Oh god. As you can imagine, pairing a mission of "helping people who are experiencing hard times" with the pressure of a venture capitalist firm hell bent on making tons of money to make massive profits does not bode well. Lots of ethical implications, and as an employee it often felt like I was constantly watching a car crash. Remember the Trump Wall Campaign that almost every employee was against and asked them to take it down because it blatantly didn't fit our terms, but ya'll kept it up anyways because well..20 million and bad publicity. I get it, but..damn that was rough. Psychological damage from reading anecdotes of tragedies. For example..expect to personally speak to the parents of children shot at the next school shooting. You'll start to feel numb to the tragedies. Metrics focused work. I'm all for using data to guide decisions, but don't use data as an excuse to be bad managers. there are forms of value people can provide that fall outside whatever data model your team has built, and GoFundMe often failed to capture or care for that talent. It was exacerbating at times.

1.0
Nov 12, 2017

Dream job until reality quickly sets in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely strong culture, interesting perks like 30 min long massages and catered lunches, nice 401k match, generous healthcare, and regular volunteer projects on site.

Cons

The culture gets old quick, borders on manic and forced. Bloated job titles and descriptions hide the fact that everyone's doing menial customer service work. No amount of perks will make up for that. It was hard to tell while there how people truly felt about the company because the vast majority of people had on fake sunny dispositions. The latest series of departures suggest there's underlying dissatisfaction among the employees.

Viewing 1 - 3 of 235 Reviews

Glassdoor has 271 GoFundMe reviews submitted anonymously by GoFundMe employees. Read employee reviews and ratings on Glassdoor to decide if GoFundMe is right for you.