GoodRx reviews

3.4

53% would recommend to a friend

(229 total reviews)

Trevor Bezdek & Doug Hirsch

58% approve of CEO

26% positive business outlook

GoodRx has an employee rating of 3.4 out of 5 stars, based on 229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoodRx employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

229 reviews
2.0
Feb 4, 2022

Software Engineer? Run.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, highly competitive salary, generous PTO. I'm going to have trouble finding a place that will pay me as well as GoodRx does when I leave.

Cons

== Oblivious Management == After airing our grievances in an anonymous Q&A at a large meeting, the CTO got defensive and said all of this is new to him and blamed us for not raising our concerns to him. Trouble is, ICs and middle management have not been silent. We'd been saying the same things since before the CTO joined. Either leadership is unwilling/unable to make reforms, or they're oblivious to what's going on on the ground. Neither speaks well of their competence. == Cronyism == Upper management is a problem. After a certain high-level person joined, senior positions became filled with people from Ticketmaster and Fandango. Since we went public, title inflation has reached meme levels: We directors and VPs with only one direct report, usually an IC. Got negative feedback for someone at the director level or higher in the engineering org? Forget it. It'll get lost on its way up the chain, even if multiple people give the same feedback. There are some toxic employees that need to be fired but are somehow immune. True or not, the optics are bad: they appear to be protected by friends higher up. Remember, there are a lot of people from the same two companies up there. Some of them know each other, even followed each other here. == Little Stability == Don't expect it. For the last two years we've reorganized about once a quarter. Some people get switched to teams with different domains than they're used to with no consultation or even against their wishes. Others don't move. == Career Path? Eh... == If what you do isn't obviously revenue-generating or demonstrable cool UIs or graphs, then getting a promotion is an uphill battle compared to some of your other peers.

1.0
Oct 14, 2017

Avoid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was in line with current market rates. The only positive aspect of a horrible work environment.

Cons

Management is incompetent and malicious. People are targeted, insulted, and bullied by upper level management. Managers take credit for the success of contributions made by their subordinates while actively impeding the ability for subordinates to complete their tasks. There is a continuous and insidious "pass the buck" mentality, where deadline mismanagement leads to individual contributors expected to fit months of work into days of actionable time. Individual contributors are continuously "thrown under the bus" as a means of hiding mis-management. Work life balance is nonexistent. You WILL be expected to spend your weekends working without overtime pay. I have witnessed people be fired for mistakes their managers made, disagreeing with upper management, even for taking approved time off. Opportunities for advancement are not made available, and management fills intermediate roles with sycophants and yes-men as a means of securing their own position, and as fodder whenever a scapegoat is needed. Employee diversity is almost nonexistent, and measures to improve diversity were explicitly rejected. There is constant turnover, and management blames former employees for problems that occur in the present. The co-CEO is petty and petulant, continuously picking fights with consumers on social media. Consumer data is intentionally mismanaged and used in unethical manners. Employees are coerced into leaving false positive reviews in order to manipulate future candidates. Once you begin work, all respect is gone.

avatar
GoodRx Response
8y
I’m one of the co-founders of GoodRx. Yes, I’m the guy this reviewer called “petty and petulant”. This review makes me really, really sad. The people I work with are more like family and friends, and I like to think that we see eye-to-eye on our combined mission to help Americans who need it most. I’m constantly amazed that these smart, talented people have chosen to give Trevor and myself so much of their time, and we try to thank them every day through gestures large and small. We firmly believe that anyone on our team should be able voice their opinion and provide honest feedback. Thus, it’s a shock to hear all of these claims made without any prior similar feedback from this person or others. I’m all for speaking up when you see injustice, but I believe there are some inaccuracies in this review that need to be addressed. First, we’ve had remarkably low turnover in the 6+ years we've been around and I'm so pleased that I still work alongside many of our first employees, virtually all of whom have have grown into key strategic roles at GoodRx. We strive to make this an engaging workforce where individuals can improve their skills and we go out of our way to celebrate a new promotion or achievement. Second, I won’t stand for this individual making false claims about how we treat each other and the Americans who use GoodRx to save. We don’t “intentionally” or “unethically” mismanage consumer data, period. It’s just not true. I don’t believe there is such a thing as bad feedback - there’s always room for improvement, and no single person or company is perfect. We put an extraordinary amount of time and resources into keeping everyone motivated and happy, but clearly, there’s more Trevor and I could do. So thank you for sharing, anonymous, angry person. I will use your negative energy to redouble my efforts to create an even better workplace for all of us.
1.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Not much positive things to say I

Cons

- unclear priorities that keeps shifting every hour - clear nepotism from two main companies which unfortunately dilutes the talent pool in favor to hire friends - terrible work life balance - toxic management - operates more like a marketing company than a consumer product - don’t expect to grow your career here. It’s clear that people are there just to cash out at the end of the day.

avatar
GoodRx Response
5y
This review makes me very sad. If you are open to reaching out to your manager or HR to discuss in more detail we'd appreciate the opportunity to listen to and address your feedback.
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Glassdoor has 259 GoodRx reviews submitted anonymously by GoodRx employees. Read employee reviews and ratings on Glassdoor to decide if GoodRx is right for you.