Is Goodwill a good company to work for as a Clerk Processor?

Clerk Processor professionals working at Goodwill have rated their employer with 3.8 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Clerk Processor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Clerk Processor interview questions at Goodwill .

Does Goodwill pay Clerk Processor employees well?

Clerk Processor professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 30 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Clerk Processor salaries and benefits at Goodwill .

How happy are Clerk Processor professionals working at Goodwill?

36% of Clerk Processor employees at Goodwill would recommend their employer to a friend. This rating has decreased by 60% in the past 12 months. Clerk Processor professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Benefits and you meet some great coworkers" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 118 reviews)); "work environment is good and" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 878 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Clerk Processor reviews

3.8

36% would recommend to a friend

(30 total reviews)

Catherine Meloy

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

2.7

Compensation and benefits

2.5

Career opportunities

2.1

Senior management

Clerk/Processor employees have rated Goodwill with 3.8 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Clerk/Processor professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Clerk/Processor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

30 reviews

3.0

Nov 24, 2025

Decent

Clerk processor

Recommend

CEO approval

Business Outlook

Pros

Fairly easy if you’re a hard worker

Cons

Favoritism Cliquey Management can be bullies

5.0

Sep 6, 2025

FUN AND UPBEAT

Clerk processor

Recommend

CEO approval

Business Outlook

Pros

laid back and easy to understand

Cons

high turn out rates make it hard to trust your management

4.0

May 21, 2025

Great work but slowly falling into big corporate problems.

Clerk processor

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule with the ability to be full time at 30 hours a week. Pay is at 17 an hour entry. Good Medical coverage for full time.

Cons

Short staffed at times leading to massive amounts of work piling up. Corporate keeps dictating from on high without employee input. Slowly beginning to take away certain benefits but, keeping pay static for all employees.

Viewing 1 - 3 of 30 Reviews

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Goodwill

Goodwill Clerk Processor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent

FUN AND UPBEAT

Great work but slowly falling into big corporate problems.

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