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Grainger

Grainger Customer Service Representative CSR reviews

4.0

11% would recommend to a friend

(14 total reviews)

DG Macpherson

13% approve of CEO

19% positive business outlook

Ratings by category

3.9

Work/Life balance

3.9

Compensation and benefits

3.6

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

14 reviews

3.0

Feb 2, 2026

Fake Management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Team WFH Survey Insurance Facility

Cons

Pay Advancement Fairness Constantly changing environment with too high expectations

3.0

Jan 30, 2026

Good place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work culture and good people

Cons

Pay could be better for sure

5.0

Sep 4, 2025

OK

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work environment, opportunity to grow

Cons

Nothing specific that I can recall.

Viewing 1 - 3 of 14 Reviews

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Grainger reviews Grainger Customer Service Representative (CSR) reviews