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Greenhouse Software

Engaged Employer

Greenhouse Software reviews

4.1

79% would recommend to a friend

(361 total reviews)
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Daniel Chait

86% approve of CEO

62% positive business outlook

Greenhouse Software has an employee rating of 4.1 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Greenhouse Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

361 reviews
1.0
Feb 6, 2024

Not the “people-first” utopia they claim to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the first year or so, I genuinely LOVED my job at Greenhouse. The “people-first” culture was refreshing, leadership felt trustworthy, and employee morale was high. But everything changed after the 2023 layoffs.

Cons

The “people-first” facade was exposed for what it was: A branding scheme. It became clear that high performance and embodiment of cultural values are NOT, in fact, indicative of job security as leadership would like you to believe. Even the people who ate, slept, and breathed Greenhouse weren’t spared from the chopping block, and it felt like the lifeblood of Greenhouse culture was sucked out. We went from being a united group of people who actually cared about each other to an overworked labor force paranoid about when the next layoff would come. And eventually it did. My entire team and I were laid off in the January 2024 “reduction in force” (a popular euphemism at Greenhouse). Despite our shared frustrations and many negative experiences with our team lead, he was retained while the rest of us got the boot. The layoffs came completely out of left field. The communication from leadership was cold and dismissive, not at all like the Greenhouse I worked for at the start. Leaving Greenhouse, although I know it’s best for my mental health, means mourning the loss of something that had so much potential. I genuinely hope things turn around for the sake of my friends who are still there, but I hate to say, all signs point to one fate: The ship is sinking. Fast.

1.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Leadership doesn't really know what's going on, so it's a great place to coast and do minimal work Applying for jobs with Greenhouse is better than Workday

Cons

Greenhouse constantly talks about DE&I with little action. Majority of execs are white, majority of departments are white. POC are propped up in All Hands and used as tools to display "inclusivity". Most of which were fired in the last lay offs. Engineering is a boys club where employees are fed with golden spoons, and you'll have no hopes of climbing the ranks. People are afraid to speak up and criticize what's not working, which to me is the result of leaders not listening or holding space for dissent. Benefits like L&D, Sabbatical, even salaries have been slowly chipped away from workers while Dan and Jon vacation in Antartica. We laid people off and CPO is on Linkedin centering himself and how much *he* was hurt by this. Are you really this out of touch?

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Greenhouse Software Response
3y
To start with the positive, I will say a couple things. Firstly, we agree that the greatness of Greenhouse is down to its people, not about myself. I have always maintained that and I'm glad you see it the same. Secondly, your passion for Greenhouse comes through loud and clear, and whatever else we may not see eye to eye on, I am proud to have started a company that elicits such strong attachments. What Greenhouse does, matters. We have had a profound impact on our team, on our customers, and to the broader community through our longstanding commitments to and investments in, making hiring better and fairer and it's clear that resonates with you and many others. It is a passion that I share. My response however would not be complete if I did not address the following points. While it is true that we have more progress to make in DE&I, I am proud not only in the increased diversity across the company but at leadership levels (including Executives and the board). Any honest and informed look at the data will show that. To the specific point that our layoffs disproportionately affected people of color, while it can feel that way I can assure you having looked at the data personally, it's simply not the case. The demographics of the company were largely unchanged across demographics (race/ethnicity, age, gender, tenure, and leadership in our ERG's) through this process. Having said that, our commitment to the ongoing work of Inclusion, Diversity, Equity and Allyship remains as strong as ever. There is more to be done (in this as well, I know we agree), and we will stay focused on doing that. Best - Daniel
1.0
Jan 30, 2024

Lost the magic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is generally strong and has a great reputation. Most of the individual contributors at the organization are wonderful, talented people who have little to no access to advancement opportunities.

Cons

A significant population of employees has completely lost faith in the Executive Leadership Team. The first round of layoffs in April 2023 was botched completely. For a company that constantly praises itself as being "people first", offering 8 weeks of severance is shameful and pitiful. You're also not people first if, at the first sign of an economic shift, your knee jerk reaction is to lay off 125 people out of an 800 person company. No accountability was taken by the CEO, President, and other leaders for overhiring and poor planning. Instead, they blamed everything on the "evolving market conditions." When asked if leadership team members would be taking a pay cut, they vaguely answered that they wouldn't be taking their full bonuses but offered no additional details. The year that followed left employees anxious, burned out, and disillusioned. Despite its best efforts to communicate otherwise, Greenhouse has shown that, when push comes to shove, they are just like every corporation that prioritizes profit and executive bonuses over the livelihood of employees. No less than 2 weeks into 2024, a second layoff occurred. The CEO's presentation of the layoff completely lacked any modicum of respect and transparency. Again, he took zero accountability for the decision and blamed the market. A week later, the leadership team patted itself on the back for offering remaining employees 84.4% of their annual bonus. The "bonus" is built into everyone's compensation plan and makes up 5% of each employee's pay. That means if you sign an offer letter for $100,000, you will only earn $95,000 and the remaining $5,000 will only be paid if the company surpasses its financial goals. In this case, however, you would only get 84.4% of that $5,000 (before it's taxed at 60% of course). Given what employees sacrificed and were put through in 2023, could the company have not paid out that remaining 15.6%? I don't know what it's going to take to recover the culture at Greenhouse, but the behavior of leadership over the last year has completely severed trust with the remaining employees and it's unclear whether it can ever be recovered now that the President and CEO have shown their true colors.

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Glassdoor has 377 Greenhouse Software reviews submitted anonymously by Greenhouse Software employees. Read employee reviews and ratings on Glassdoor to decide if Greenhouse Software is right for you.