H&M Group reviews

3.6

64% would recommend to a friend

(126 total reviews)

55% positive business outlook

H&M Group has an employee rating of 3.6 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

126 reviews
3.0
Feb 23, 2022

Conservative

Recommend
CEO approval
Business Outlook

Pros

Great colleagues, nice offices, nice perks

Cons

Salary, middle management, how everyone at the top are “friends” and only promote each other or within that friend circle

1.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a place filled with passionate, skilled people. Sadly, most of them have already left.

Cons

H&M Group suffers from a massive and growing tech debt that leadership continues to ignore. Most of the truly competent engineers and product professionals have long since quit. What remains is a toxic environment with high turnover, constant reorgs, and offshoring to low-cost labor with little support or development. HR has lost all credibility – pushing for full return to office while ignoring the real issues affecting teams. The workplace culture is rotten: political, cliquish, and increasingly hostile to anyone who questions leadership decisions. It’s not a psychologically safe environment – critics are marginalized, and mobbing or gaslighting tactics are not uncommon. Management focuses more on performative inclusivity (rainbow flags everywhere) than on building a healthy or respectful work culture. Meanwhile, senior leadership turnover is accelerating, with the former CEO quietly exiting amid internal drama. Employees are routinely forced to reapply for their own jobs during restructurings, while morale continues to plummet. Avoid unless you're desperate – and even then, think twice!

2.0
Nov 29, 2023

COS SoHo Sales Ambassador

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and a nice area to work in.

Cons

Terrible management, no commission which sucks for the amount of effort you are expected to put towards customers, everyone quit and they hired a mostly new staff who also quit within a couple of months.

Viewing 1 - 3 of 126 Reviews

Glassdoor has 148 H&M Group reviews submitted anonymously by H&M Group employees. Read employee reviews and ratings on Glassdoor to decide if H&M Group is right for you.