Help at Home reviews

Managers dont warn of things such as bed bug infestations, lice, or flu/infections at patients homes. They also dont let staff or clients know of schedule changes. I’ve had very upset clients from this as well as very upset co-workers when two of us show up to the shift. Managers and schedulers are very rude. Training for the HHA is absolutely horrendous. I was never taught how to use a hoyer lift, and they sent me to work with a client who needed the hoyer to get into their wheelchair. When i called management to explain i wasnt trained on this like i was supposed to be so i was told to leave the client in bed until the next HHA came in, 6 hours later. I almost got fired for reporting neglect because the house manager, as well as other co-workers, were at fault. Getting paid $10.25 to care for other people is absolutely mortifying. I work in a sales environment, with no previous sales experience, and am getting paid $12/hour. Company does not respect employees OR clients.

They do not care at all about the clients, management tries to get staff to lie about things that were done, and were actually not done. The owner of the company Rick Cantrell hates anyone of any other race and also does not like people who are gay. The office staff is nice to your face, and then act like teenage girls behind your back. They will write up for every little thing, even things that you can not avoid. I have made many complaints over the years, and things never were handled. They tell you that there is a "sign on bonus" but really it is a way for them not to pay you for your orientation time. Which is illegal, they have to pay you for training and hours worked. They lie about their benefits and make people sign up for the union. If you would like to stay healthy and sane, I do not recommend working here.