Highspot reviews

3.3

53% would recommend to a friend

(547 total reviews)
avatar

Robert Wahbe

59% approve of CEO

43% positive business outlook

Highspot has an employee rating of 3.3 out of 5 stars, based on 547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highspot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

547 reviews
1.0
May 25, 2023

Catastrophic Failure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great benefits package, but that has since gone downhill as a result of significant cost-cutting measures. Beautiful office downtown when you have the ability to visit. There are pockets of brilliant, kind people still at the company, but most of them are looking for new jobs.

Cons

I spent several years at Highspot in a critical role alongside some incredible people, and was fortunate to be a part of that $100M+ ARR growth story. It has been utterly devastating to watch the hubris of an incompetent exec team bring the company crashing down so swiftly in such a short amount of time. Instead of trying to course correct, leadership has doubled down on awful business decisions and continues to enable a culture of bigotry, nepotism, and bullying across the GTM and Products orgs. Behind the scenes there are barely any SMEs left across the company who understand/support core processes and procedures, and those who left are not being backfilled by FTEs but by outsourced workers in the Philippines and India - assuming they're being backfilled at all. The business is barely keeping it together with sticks and glue both from a Sales and Product perspective. Product innovation is non-existent relative to the competition because of execs who think they know everything after spending 20 years at MSFT. For anyone considering Highspot who thinks of themselves as talented, thoughtful, and ambitious - avoid this place; there is no upside to be found that's worth the agony you're going to experience.

1.0
Nov 22, 2021

Not really worth it - more trouble than it's worth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks and lots of alcohol at events. Nice view. There ARE lots of cool people; sadly, most of them are really just passing through.

Cons

1. Unwilling to meet commitments. People are frequently under-trained, not mentored in any real way, and promotion is pretty closely tied to subjective criteria; very little is measurable or transparent and what is measured may not be what actually matters. There's often a disconnect between "say" and "do." 2. Unwilling to respect or invest in expertise. The company has consistently managed to attract very talented people, but their expertise is frequently not factored into strategic or product decisions. Will often use one person where a team would be needed. 3. Problems tend to be addressed largely via HIPPO - a notorious problem in a lot of organizations, of course, but especially prevalent in a comparatively top-down organization with limited experience/little empowerment amongst middle management and ambiguous metrics + the aforementioned lack of respect for expertise. 4. Training Irrelevance. Highspot has no real understanding of how to appropriately train or enable many roles, and is generally resistant to change in this regard. Broadly, I'd say pick something else. You can probably find better comp to put up with frustration elsewhere and I suspect very few people's deep abiding passion is in "Sales Enablement" - so if you want to Make An Impact, there are organizations working on much more interesting things. Like many large companies that want to believe they're startups, the culture isn't as positive and the opportunities aren't as plentiful or remarkable as the pitch is likely to claim, and sadly, that's unlikely to change drastically.

1.0
Jun 29, 2017

Deceiving reviews and company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

start up environment - engineers get to work from home, wear jeans, free snacks.

Cons

This company lost a cofounder and chief engineer, their vp of marketing over the last 2 years. There are a ton of internal conflicts between senior management and in the engineering team. A lot of reviews appear to be from a growing sales team but most reviews are clustered on the same date so they appear to be staged or pressured by management. Cutthroat people here and really aimless in their values. Example, they pitched machine learning as their thing then they eradicated that, then they brought it back. No real sense of direction here, just another SaaS start up spinning their wheels

Viewing 1 - 3 of 547 Reviews

Glassdoor has 570 Highspot reviews submitted anonymously by Highspot employees. Read employee reviews and ratings on Glassdoor to decide if Highspot is right for you.