Humana Team Lead/Utilization Management reviews

3.6

53% would recommend to a friend

(51 total reviews)
avatar

Jim Rechtin

34% approve of CEO

36% positive business outlook

Team Lead/Utilization Management employees have rated Humana with 3.6 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Team Lead/Utilization Management professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Team Lead/Utilization Management professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

51 reviews
1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Variety of work Benefits and insurance are wonderful even if Humana's name isn't the favorite of providers Milestone gifts and recognition opportunities

Cons

Lots of old retired nurses who refuse to learn and progress with modern capabilities. Leadership just babies them and allows them to do what they want. When you apply for a position, even a leadership one, everyone is told who applied. I applied for the position as the Manager of my team and was told by the Director that I was definitely qualified and would be amazing at the job but it was being given to someone who'd been there longer to "test her out" because she'd been there longer. That person was told I'd applied and she made my life miserable. Suppressing my opportunities for growth and development, refusing to allow me to be trained in all elements of our team's functions so I wouldn't be able to know more than she did. The assistant managers pushed for me to get more opportunities but they were denied. I was the highest performing and had no errors of the team of over 25. Never anything negative in my monthly reviews. Nothing but praise. Ultimately, she started having her own performance issues and turned vindictive towards me. Started denying my PTO requests, passing me over for raises or team promotions, and spreading rumors about my work ethic. I'd been there for over 8 years before she joined the team and was hoping to stay there for at least 8 more. Leadership (Director) over her was unwilling to question what she was saying though they knew me and worked with me directly. I put in my 2 weeks while the supervisor was mysteriously out. The next day, she told me to turn in my computer and not come back. I'm glad I left the toxic environment. Ultimately, she got fired

Viewing 1 - 3 of 51 Reviews

Glassdoor has 8,245 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.